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How to Use Corporate Training Metrics to Drive Value

LSA Global

Why Measure Training? Are corporate training metrics simply an exercise in futility that pleases training experts and HR but otherwise has no meaningful value to the business? If you are only measuring training satisfaction, hours, costs, participants, programs etc. Proficiency: How good are they at it?

Metrics 28
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A Guide to Sales Training Design Best Practices

LSA Global

Sales Training Design Best Practices Matter. Sales training design best practices matter a great deal. Why go through the expense, effort, and time to provide business sales training for your sales force if it is does not improve sales performance? Follow the sales training design best practices below to make the training count.

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Project Management: Leverage Data for Better Cost Control 

PM Alliance

Data such as workforce metrics, vendor rates, and material pricing gives your team the necessary background to minimize costs by identifying the right resource mix for each market. As remote work arrangements continue to become the norm for many roles, project groups may find that costs related to staffing vary widely by region.

Data 63
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EX = CX: How to create a thriving gigCX model

1 to 1

Indeed, “heavy attrition is a common challenge in the contact center industry,” says DC Wright, chief transformation and innovation officer at TTEC. It behooves companies from across a wide range of industries to consider making gigCX a part of their regular operations. workforce by 2023.

How To 52
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4 Proven Steps to Transition into a New Managerial Role

LSA Global

We also know from new manager training participants that new supervisors are eager to learn and make a good first impression on their team. 4 Proven Steps to Transition into a New Managerial Role In our three decades of designing and delivering customized Management Training Programs , we have seen thousands of managers take on new positions.

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B2B Sales Hunters vs Sales Farmers

LSA Global

The B2B Sales Hunters vs Farmers Sales Model The role of B2B sales hunter vs sales farmer has been discussed in business sales training workshops for decades. Have enough knowledge of the client’s industry and business that they would be difficult to replace from the client’s perspective. Build strong company-to-company relationships.

B2B 36
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Solve Your Project Problems in Less Time

PM Alliance

Your controls process must be working well, and your team needs a unified methodology to ensure everyone knows how to translate the metrics and other data coming in from stakeholders. That includes skilled project management consultants, industry experts, and experienced vendors.