Meeting ROI Sales Talent 
Rick Conlow
DECEMBER 1, 2022
Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality. Leaders today need to ask more questions, listen better, hold better and purposeful meetings, and engage their employees more. 1 Employee Engagement: It is about your team; it is not about you.
Rick Conlow
JANUARY 31, 2022
Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality. Leaders today need to ask more questions, listen better, hold better and purposeful meetings, and engage their employees more. 1 It is about your team; it is not about you!
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Progressus
OCTOBER 27, 2023
Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities. They’re also engaging customers in new, value-driven ways.
Effective Managers
JANUARY 31, 2022
If the ROI were not there, the investments would not be made. Access to talent is easier than it has ever been, leading to organizations to hire specialized expertise that may not be professional consulting expertise. Management consulting, as a profession, exists to add value to client organization.
1 to 1
AUGUST 18, 2021
Meeting these challenges while reducing cost to serve will require a digital-first, customer-centric approach. More often we are seeing digitally transforming legacy support systems as a key to meeting modern expectations. These roll up into what we call ‘effortless’ experiences, which will define the new age in retail.
Tom Spencer
AUGUST 17, 2019
You meet all types of crazy interesting people. Given that it’s an expensive technology to integrate, can you give me an example of a company that has used blockchain in their supply chain and has seen a positive ROI? They recently announced that the integration of blockchain has helped them generate more sales.
Harvard Business
AUGUST 1, 2017
Sales isn’t what you do. This new reality, in which developing talent is a key business imperative, requires real buy-in from top brass in your company, all the way up to the CEO. Nearly every manager who has reported to me has questioned the wisdom of spending time building talent when there are immediate business goals.
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