Remove Emotional Intelligence Remove Operations Remove Productivity Remove Study
article thumbnail

Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Harvard Business

Her manager feels lucky to have such an easy direct report to work with and often compliments Esther on her high levels of emotional intelligence, or EI. So much for emotional intelligence , she’s starting to think. She’s always engaged and is a source of calm to her colleagues.

article thumbnail

4 Ways to Improve Your Leadership Communication Effectiveness

Organizational Talent Consulting

A few things about effective leadership communication are proven based on several studies over the past two decades. Numerous peer-reviewed studies provide evidence that communication effectiveness is a strong predictor of leadership performance. Build Your Emotional Intelligence. Why Leadership Communication Matters.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why CEOs Can’t Dance Redux

Rick Conlow

They operate in a bubble and do not attend the party. By not dancing, CEOs cost their companies billions of dollars of lost employee innovation, productivity, and customer service. Consider GM as a case study. According to management studies, a key reason leaders derail is that they do not communicate well.

article thumbnail

Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

When team members do not communicate well or fail to provide timely and clear information, it can hinder productivity and create confusion. Decreased productivity: Bad teamwork can lead to decreased productivity as team members may struggle to work together efficiently. Of course, this is ignorance and not a viable excuse.

article thumbnail

13 Difficulties that Define a Manager’s Destiny

Rick Conlow

” Through training, study, and mentoring, almost any manager can learn how to give negative (and positive) feedback seamlessly in their daily communication or engagement with employees. Handling conflict constructively is an emotional intelligence skill. Employee turnover causes lower morale and employee productivity.

article thumbnail

13 Difficulties that Define a Manager’s Destiny

Rick Conlow

” Through training, study, and mentoring, almost any manager can learn how to give negative (and positive) feedback seamlessly in their daily communication or engagement with employees. Handling conflict constructively is an emotional intelligence skill. Employee turnover causes lower morale and employee productivity.

article thumbnail

To Make a Team More Effective, Find Their Commonalities

Harvard Business

Research from Google’s people operations department — its term for human resources — confirms the importance of these two qualities. Results-orientation and technical skills were important, too, but people were most productive working under a boss who also showed an empathic, compassionate side. compassion).