Harvard Business

AUGUST 2, 2016

Where traditional business models sell products and/or services, matchmaking models sell reduced transaction costs. Choice One means going it alone to build product and find buyers. Improving user capabilities would measurably improve Airbnb efficiencies. Successful platforms empower their users. Insight Center.

Insurance 28

Insurance Insurance Advertising Education 28

Harvard Business

DECEMBER 14, 2017

Is free-market magic finally bringing Amazon-style convenience, quality, and efficiency to health care? billion deal to buy DaVita Medical Group , bring together a very large national insurer and a large provider of health care services. Combining an insurance function with a delivery system has ample precedent in health care.

System 28

System Insurance Insurance Pharmaceuticals 28

Management Consulted

AUGUST 1, 2013

Now a subsidiary of Marsh & McLennan, Oliver Wyman is known to give MMC its strong reputation as experts over other insurance providers because of the firm’s focus on strategy. Burrows, Marsh & McLennan began in Chicago in 1905 and became the world’s largest insurance agency. Industrial Products. Public Policy.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Harvard Business

JULY 19, 2016

These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop. The cost of simply expanding the call centers was prohibitive.

Company 28

Company Knowledge Base Insurance Insurance 28

Management Consulted

APRIL 6, 2014

An ERP system is an enterprise business management software program that organizes and tracks large company’s resources (cash, raw materials, production capacity, etc.) It helps facilitate error-free transactions and production (before ERP, people actually used odd things like pens, paper and ledgers to keep track of their stuff).

PricewaterhouseCoopers 221

PricewaterhouseCoopers IBM GBS Case Interview Interviews 221

Harvard Business

APRIL 12, 2016

Industry research, for example, shows that companies spent more than $24 billion on leadership and management training worldwide in 2013, an increase of 15% from 2012. Underlying this notion was the lack of tangible results that could be attributed to management training.

Development 28

Development Leadership Operations Efficiency 28

Harvard Business

NOVEMBER 29, 2018

At Salt Lake City-based Intermountain Healthcare , ensuring the alignment of all these things to provide extraordinary care requires a constant regimented focus across our 23 hospitals, 170 clinics, and 850,000-member health insurance plan. Accountability is vital to the efficiency of the process.

System 39

System Healthcare Metrics Operations 39

Harvard Business

APRIL 14, 2017

IT was using AI to resolve employees’ tech support problems, automate the work of putting new systems or enhancements into production, and make sure employees used technology from approved vendors. What about the automation of the production line? And it wasn’t just to detect a hacker’s moves in the data center.

Company 43

Company Survey Finance Engineering 43

Harvard Business

FEBRUARY 27, 2017

Meanwhile, business was free to focus on generating growth, productivity, innovation, and, ultimately, societal wealth. Software, sensors, and analytics are shifting value creation from stand-alone products to combinations of products and services. Essential background. “People Are Angry About Globalization.

Education 28

Education Enterprise Productivity Examples 28

Harvard Business

NOVEMBER 14, 2016

They undermine productivity and account for more than 85% of health care costs — a big reason premiums for employer-sponsored health care have increased by 123% since 2000 while wages have increased by only 43%. One example is Omada Health , which modeled its product after the landmark Diabetes Prevention Program study.

Metrics 28

Metrics ROI Journal Study 28

Harvard Business

OCTOBER 22, 2018

Inside the newsroom, we had families living in the cafeteria, conference rooms, training centers etc.; When it came to the business, we had gone back 20 years and distributed the paper as a print product. In terms of the media company, we needed to revise processes and look for efficiencies. And that was just for our employees.

Media 36

Media Company Real Estate Advertising 36

Harvard Business

SEPTEMBER 6, 2016

Entry-level employees get little training in how to write in a brief, clear, and incisive way. And the whole organization drowns in productivity-draining blather. Clear leadership, expressed in writing, creates alignment and boosts productivity. A culture of clear writing makes managers more productive.

Productivity 28

Productivity Insurance Insurance Culture 28

Harvard Business

JUNE 8, 2017

The model simultaneously compared sales of different types of products with local demographic and financial statistics to come up with a single efficiency measure for each salesperson relative to their peers. An example of this was the data science team, made up of repurposed actuaries, at a national auto insurance company.

Methodologies 28

Methodologies Data Analysis Retail 28

Harvard Business

JUNE 6, 2017

Primary care delivery faces additional challenges for scaling because it operates on thin margins, often is not highly valued by patients, and has difficulty attracting trained providers. This helps the centers increase efficiency, maintain quality standards, track disease trends, and collect demographic information. Insight Center.

Development 28

Development Operations Education Efficiency 28

Harvard Business

AUGUST 16, 2016

Answering these makes marketing more efficient by improving targeting and by identifying and eliminating the famed half of the marketing budget that is wasted. To address these questions, marketers have trained their big-data telescopes at a single point: predicting each customer’s next transaction.

Data 28

Data Marketing Industry Insurance 28

Harvard Business

DECEMBER 13, 2016

For years, Atrius Health had been focusing on standardizing processes, removing waste, and improving efficiency using improvement activities employing lean. The team used an outside consultant with experience in automotive product design to train and coach the leader and team members in the new capability.

Case Interview 28

Case Interview Insurance Insurance System 28