Harvard Business

MAY 16, 2017

Usually, figuring out the right answer is not the challenge, whether it’s a new strategy, more-efficient processes or systems, or a new structure that better meets the needs of a growing company. The biggest hurdle to effective organizational change is people. Forget efficiency. Identifying the Sources of Resistance.

Change Management 28

Change Management Efficiency Conference Groups 28

Harvard Business

JUNE 20, 2017

Any group of change agents should include a subset of well-respected clinicians or other thought leaders in the organization. These individuals should actively reach out to promote the tool, demonstrating its use and educating people about its expected benefits. At one leading public hospital in the Southern U.S., One large U.S.

Tools 28

Tools Information Technology Information Technology Education 28

Harvard Business

OCTOBER 20, 2016

We interviewed these 411 leaders, as well as those who work for them, analyzed their education, background, and experience and recorded their actions and impact using 64 investment variables and 24 performance measures over seven years. Soldiers like efficiency and order. Five Types of Leader.

Education 28

Education Study Financial Resources 28

Harvard Business

OCTOBER 1, 2014

The Science Team intentionally refrains from using the words “data” or “analytics,” as the team’s capabilities stretch far beyond these two disciplines: behavioral economists, psychologists, engineers, and change management experts work hand-in-hand with data scientists, mathematicians, and statisticians.

Insurance 28

Insurance Insurance Analysis Tools 28

Harvard Business

NOVEMBER 15, 2018

Patients need to flow through them efficiently or the hospital loses money, often in large amounts. How many of those contracts obligate the contractual caregivers to take responsibility for managing down the delivered cost of the DRG and reward them for doing so?

System 34

System Management Nonprofit Operations 34

Harvard Business

JUNE 3, 2016

Examples include defining and agreeing on new work practices, creating a blueprint for business processes, agreeing on changes to job roles and responsibilities, establishing new performance-management systems, training in new business skills as well as the more obvious training and education in using the new system, and so on.

Tools 28

Tools Construction System Retail 28

Harvard Business

DECEMBER 13, 2016

For years, Atrius Health had been focusing on standardizing processes, removing waste, and improving efficiency using improvement activities employing lean. Seeing how Atrius orchestrated the transition from being a fee-for-service provider to one that predominantly relies on value-based payment can benefit others pursuing the same goal.

Case Interview 28

Case Interview Insurance Insurance System 28

Confessions of a Consultant

OCTOBER 1, 2017

The ‘workers’ (like myself) wore blue overalls; the foremen had brown coats; the supervisors were kitted out in white; the management sported double-breasted suits (the fashion at that time). This ordered hierarchy was an efficient way to denote ‘who did what’. To label this as ‘getting people to buy in’ is somewhat trite.

Energy 40

Energy System Advertising Management 40