Harvard Business

AUGUST 3, 2017

So Morgan Stanley’s wealth management business unit has been working for several years on a “next best action” system that FAs could use to make their advice both more efficient and more effective. There is, of course, a set of investment insights and choices for clients.

System 28

System Financial Deloitte Industry 28

Harvard Business

JUNE 20, 2017

For organizations seeking to become more adaptive and innovative, culture change is often the most challenging part of the transformation. Innovation demands new behaviors from leaders and employees that are often antithetical to corporate cultures, which are historically focused on operational excellence and efficiency.

Culture 53

Culture Company Enterprise Leadership 53

Harvard Business

JULY 14, 2016

Although digital investment is almost unquestionably the right course of action for most firms, organizations still struggle to create the desired results. While most executives are pros at managing change, digital transformation is a much deeper change than the usual process or system update.

Real Estate 28

Real Estate Course Operations Accenture 28

Harvard Business

NOVEMBER 9, 2016

Efficiencies gained in human resources and housekeeping can free frontline unit managers and clinical staff to spend more time at the patient’s bedside. Many leaders think “frontline manager” and turn to the administrative manager, the patient care director, or unit supervisor.

Healthcare 32

Healthcare System Operations Metrics 32

Harvard Business

FEBRUARY 8, 2018

Theories and practices of management often spring from the opportunities created by new technologies. The complex calculations of the field known as Operations Research were enabled by mainframe computing. What does it allow us to do differently, and how will that change the way we do things in the future?

Change Management 43

Change Management Management Software Productivity 43

QEmploy

MAY 9, 2019

From Keylane, Chief Development Manager, Martin Thuesen. Finally, both the Operational Manager and Procurement Manager of Qemploy ‘s indirect client, an anonymous large scaled IT – consulting firm. Martin Thuesen, Chief Development Manager at Keylane has experienced this lack of transparency first hand.

Industry 69

Industry Consulting Case Interview Recruiting 69

Clarity Consultants

OCTOBER 25, 2023

There are a few ways that it impacts an organization, including defining roles and responsibilities, decision-making, efficiency and productivity, employee morale, and more. Decision-making – Due to the multiple layers of management, decision-making can be slower in tall structures. This experimentation can lead to some great results.

Organizational Development 62

Organizational Development Efficiency Development Productivity 62

Harvard Business

JULY 19, 2016

These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. And they are finding the tools increasingly useful, of course, in dealing with online customers. Don’t make your AI too lite.

Company 28

Company Knowledge Base Insurance Insurance 28

Harvard Business

JANUARY 4, 2017

So of course I called my father for advice on how not to be one of those guys. Without this, a zero-failure posture would continue making employees reluctant to change, virtually eliminating the possibility of innovation. I remember the frequent, unfiltered comments my father made regarding political interlopers. Oh, the irony!

Government 37

Government Tools Culture Groups 37

Clarity Consultants

DECEMBER 23, 2021

Instead, change is part of their broader operational paradigm. Organizations can capitalize on opportunities, adapt to market shifts, embrace emerging technologies, and take other steps that keep them ahead of the competition by being open to change. However, while change is powerful, it also creates challenges.

Metrics 120

Metrics Operations Leadership Efficiency 120

Harvard Business

MARCH 13, 2017

Companies wind up in trouble and squander the time, talent, and energy of their workforce when they lose focus, spend money on things that don’t make a difference to employees or the future of the business, and use operating models that are out of whack. redesign the operating model. redesign the operating model.

How To 47

How To Energy Operations Bain 47

Harvard Business

DECEMBER 22, 2016

During a recent visit to the Managing Service Operations course I teach to MBA students at Harvard Business School , McDonald reflected on the lessons he had learned at VA and their significance for service transformation both inside and outside the public sector. .”

Culture 28

Culture Leadership Resources Healthcare 28

Harvard Business

DECEMBER 13, 2016

For years, Atrius Health had been focusing on standardizing processes, removing waste, and improving efficiency using improvement activities employing lean. Over the course of the Care in Place project, the team repeatedly met with over 60 different workgroups, leaders, departments, tech vendors, and so on. Protect the work.

Case Interview 28

Case Interview Insurance Insurance System 28

Confessions of a Consultant

OCTOBER 1, 2017

The ‘workers’ (like myself) wore blue overalls; the foremen had brown coats; the supervisors were kitted out in white; the management sported double-breasted suits (the fashion at that time). This ordered hierarchy was an efficient way to denote ‘who did what’. Of course” (somewhat more tentatively). Why is it different?”.

Energy 40

Energy System Advertising Management 40