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Our engineering ratchet

Seth Godin Blog

Quietly, over the last thirty years, engineering has become dramatically more efficient and effective. Insulated glass, cars that don't break down, keyboards with just the right feel to them… Mechanical, electrical and chemical engineering are all moving faster than ever. The ratchet turns the ratchet.

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The Price is Right: Decoding the Art of Product Pricing

Tom Spencer

For instance, airlines typically try to practice price discrimination by charging higher prices for business travelers and lower prices for tourists. Businesses that use cost-plus pricing might include manufacturing or engineering firms that have significant and sometimes highly variable production costs.

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How to De-Risk Working with a Freelance Management Consultant

Comatch

Consider examples like data analysis experts, Google search engine advisors, and CRM strategists. Travel costs matter less than capabilities. . Benchmarking: When projects require extensive back-office or benchmarking figures, it may make sense to rely on a more traditional consulting firm.

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Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

By looking at the CX lifecycle though granular intents, companies can 1) benchmark where they are strong/blemished, 2) identify where a human touch in a contact center helps/over-indexes the needs of a customer, and 3) solve for customers’ CX needs with surgical precision.”

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Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

Youtuber and former NASA engineer Mark Rober illustrated the power of connectivity with a science demonstration, releasing thousands of balloons at once to earn a spot in the Guinness World Book of Records. Despite all the innovative advances in travel, Bastian said in-flight wi-fi has been an abysmal experience for passengers. “We

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Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

Booz, Business Engineering Service; Edwin G. Most recently, Booz & Company acquired Management Engineers , based in Dusseldorf, Germany. They travel quite a bit, but their hours are slightly less than BCG or McKinsey and on par with Bain. Booz Surveys; Booz, Fry, Allen & Hamilton; and more. What about lifestyle?

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4 Ways Leaders Can Get More from Their Company’s Innovation Efforts

Harvard Business

While the execution of a conventional strategy lends itself to linear progress and clear benchmarks, innovation often proceeds by S-curves , moving at a slow crawl until it explodes at an exponential rate. Google’s “20% time” acts as a human-powered search engine for new problems.

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