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Our engineering ratchet

Seth Godin Blog

Quietly, over the last thirty years, engineering has become dramatically more efficient and effective. Insulated glass, cars that don't break down, keyboards with just the right feel to them… Mechanical, electrical and chemical engineering are all moving faster than ever. The ratchet turns the ratchet.

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The Price is Right: Decoding the Art of Product Pricing

Tom Spencer

One of the most common problems business leaders face is how to price a product. From entrepreneurs putting a new product on the market to executives at a public company revamping a product line, effective pricing is a key pillar of any successful sales and marketing strategy.

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Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

Youtuber and former NASA engineer Mark Rober illustrated the power of connectivity with a science demonstration, releasing thousands of balloons at once to earn a spot in the Guinness World Book of Records. Despite all the innovative advances in travel, Bastian said in-flight wi-fi has been an abysmal experience for passengers. “We

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Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

Detecting and understanding customer intent can give brands clarity into what a customer is trying to do beyond what they are saying or clicking on, whether it’s an upsell opportunity, a chance to deepen the customer relationship, increase customer retention, enhance a product or service, or something else.

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Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

Booz, Business Engineering Service; Edwin G. Most recently, Booz & Company acquired Management Engineers , based in Dusseldorf, Germany. Product and Service Innovation. Consumer Products. They travel quite a bit, but their hours are slightly less than BCG or McKinsey and on par with Bain. Program Management.

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4 Ways Leaders Can Get More from Their Company’s Innovation Efforts

Harvard Business

While the execution of a conventional strategy lends itself to linear progress and clear benchmarks, innovation often proceeds by S-curves , moving at a slow crawl until it explodes at an exponential rate. Google’s “20% time” acts as a human-powered search engine for new problems. Consider the case of Google Glass.

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What the Best Transformational Leaders Do

Harvard Business

The list includes a health care company that was once near bankruptcy (DaVita), a software firm whose stock price stagnated for a decade (Microsoft), a travel website that faced overwhelming competition (Priceline), a food giant that seemed to lose its focus (Danone), and a steel company that faced new pressure from lower-cost rivals (ThyssenKrupp).