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Virgin Atlantic Tested 3 Ways to Change Employee Behavior

Harvard Business

An estimated 21% of carbon emissions in the United States are attributable to companies, and yet to date there is scant research on how to make firm operations more efficient in terms of reducing pollution. Changes in their behavior led to both lower carbon dioxide emissions (by 21,500 metric tons) and an estimated $5.4

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Uber Shows How Not to Apply Behavioral Economics

Harvard Business

Another example I often give concerns the use of fuel- and carbon-efficient flight practices in the airline industry. All four groups increased their implementation of fuel-efficient behaviors. The intervention, it appears, encourages a new habit, as fuel efficiency measures remained in use after the study ended.

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Health Care Providers Must Stop Wasting Patients’ Time

Harvard Business

In 2014 Jess Jacobs, a director in an innovation lab, started blogging about her experience as she received treatment for two rare diseases. So unlike your average patient, she described one 12-hour wait in the ER as having a “7% process cycle efficiency.” Jess was trained as a Six Sigma Green Belt.

Metrics 38
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How Our Company Connected Our Strategy to Sustainability Goals

Harvard Business

I feel certain our public commitment to sustainability is a big driver of this engagement—92% of our people believe energy efficiency and sustainability are critical to our future business success, and we are giving them the encouragement and capabilities to help us achieve this long-term vision.

Company 47
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Social Media Is Too Important to Be Left to the Marketing Department

Harvard Business

Distributing social responsibilities to relevant people across the organization can be efficient, be effective, and help make one-on-one customer engagement scalable. Develop a social care team that can address all areas of social information efficiently and effectively. Identify policies and software systems needed for implementation.

Media 28
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Keynes Is Dead, Abenomics Fizzles, US Fails to Reach Escape Velocity, Stimulus Fatigue

MishTalk

Economist Andy Xie has an interesting article in CaixinOnline that contains his views on 2014. The global economy is unlikely to accelerate in 2014. Abenomics is likely to fizzle out in 2014. It increases growth potential through higher efficiency. I agree with nearly all his viewpoints but one. The hope that the U.S.

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How to Improve Your Finance Skills (Even If You Hate Numbers)

Harvard Business

.” Focus on key metrics. Boosting your financial expertise requires figuring out the metrics by which your company measures success. That metric is often expressed in the form of a ratio. “There are four ratios common in every company: profitability, leverage, liquidity, and operational efficiency,” he says.

Finance 28