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Servicing Your Customers. Four Different Mindsets (2 of 4)

Chad Barr

“I just processed a credit for over $100 on your account to reflect the price adjustment on your coat since it is now on sale.” The post Servicing Your Customers. Four Different Mindsets (2 of 4) appeared first on The Chad Barr Group.

Sales 40
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What's Servant Leadership?

Organizational Talent Consulting

Maybe you already understand the basic concepts but have questions about how servant leadership differs from other leadership styles or if a servant leadership approach is appropriate for your team. Intrinsic motivation is also a moderating factor in employee engagement. For example, consider two employees walking down a hall.

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What is Executive Coaching?

Organizational Talent Consulting

If you ask five different people to define coaching, you will likely get five different definitions. Most executives want more out of life and work, and businesses want to grow. The pressures of today's crisis-driven fast-paced digital workplace are immense, and leaders face many new challenges.

Journal 61
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How to get a return offer from your internship

Tom Spencer

Below, we will look at each of these qualities and break them down into four (4) specific and actionable items that you can use to develop as a professional. Below, we will look at each of these qualities and break them down into four (4) specific and actionable items that you can use to develop as a professional.

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Transitioning from Management Consulting to Corporate Strategy/M&A – the Decision Making Process

Tom Spencer

The question of when to leave your first or second job is intimate and messy. Especially if your first job is management consulting as you will be presented with many opportunities to jump into industry. My decision-making process is structured into four parts: Three guiding principles for career transitions.

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Servicing Your Customers. Four Different Mindsets (1 of 4)

Chad Barr

It was taking forever for the service reps to take care of each of the irritated customers. The condescending representative seemed to be a natural extension of the poor mindset already shared by the other company’s representatives and she also seemed to enjoy her acquired power. And that’s where my dreadful experience started.

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Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

Harvard Business

Laying the foundation for innovation requires a forward-looking mindset throughout the firm and the board. Corporate directors and executives alike recognize that today’s pace of change continues to accelerate and that firms need to innovate to stay ahead. But are boards doing enough to support innovation, as they should?