Rick Conlow
MAY 31, 2023
Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.
Rick Conlow
JUNE 15, 2022
In a manufacturing company, we helped them set up process improvement teams in all areas of the business. In addition, on-going training is necessary to maintain current job skills, but even more importantly to add to them. We helped them design training, incentives, and team competitions. Have fun while working hard.
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Rick Conlow
FEBRUARY 15, 2023
The team leader did little upfront analysis or training. A few people were hurt, team cooperation suffered and so did sales. Early in my career, I had a process improvement project that included service managers from various locations. After reviewing goals, ground rules and doing some training, we started.
Rick Conlow
AUGUST 21, 2023
For example, one of our clients wanted to increase sales results with existing customers. Through planning meetings, training, and coaching we ramped up the initiative. Management set a fifteen percent goal for improvement. You can learn and train yourself through individual initiative. We thought they could do more.
Progressus
NOVEMBER 10, 2023
The Power of Unity Firms need real-time insights into the entire business – finance, project accounting, sales, everything – otherwise multiple versions of the truth will start showing up in budgets, estimates, and forecasts. Are project operations, sales, customer service, etc. Do you provide hands-on skills training?
Markovitz Consulting
MAY 1, 2019
Another great sales point for the software—the opportunity to anoint a class of high priests with specialized knowledge who take responsibility for improvement. Place responsibility for improvement in the hands of a few people who have the special skills and training to operate the software, and let them fix the problems.
Tom Spencer
MARCH 21, 2020
The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. A good example would be a sales person providing inaccurate information to the customer just to make that sale. Below are 3 steps that companies can take to improve on the issues mentioned above.
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