Leadership Process Improvement Sales Training 
Rick Conlow
MAY 31, 2023
Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.
Rick Conlow
FEBRUARY 15, 2023
However, these comments are also a wakeup call for a manager to improve his or her team leadership skills. Team Content and Process The bottom line is that a team’s success largely depends on the content and the process. The team leader did little upfront analysis or training. I could do this faster myself.”
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Rick Conlow
JUNE 15, 2022
In most employee engagement surveys; leadership communication often has the poorest ratings and the most negative feedback. In a manufacturing company, we helped them set up process improvement teams in all areas of the business. We helped them design training, incentives, and team competitions. See the problem?
Rick Conlow
AUGUST 21, 2023
For example, one of our clients wanted to increase sales results with existing customers. Through planning meetings, training, and coaching we ramped up the initiative. Management set a fifteen percent goal for improvement. You can learn and train yourself through individual initiative. We thought they could do more.
Progressus
NOVEMBER 10, 2023
The Power of Unity Firms need real-time insights into the entire business – finance, project accounting, sales, everything – otherwise multiple versions of the truth will start showing up in budgets, estimates, and forecasts. Are project operations, sales, customer service, etc. Do you provide hands-on skills training?
Consulting and Organizational Management
APRIL 14, 2013
Years ago, I remember going out on sales calls with one of the partners in our consulting firm, Marv Weisbord. We would most often be asked in to help a leadership team that was struggling. team building, coaching, a visioning conference, a process improvement project, etc. A solution in search of a problem. Read more.].
Harvard Business
AUGUST 30, 2018
One question that has long plagued organizations is how to improve performance among frontline workers, the people who actually drive customer experience. In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. To show how it works, we’ll walk you through an example.
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