Remove Development Remove Process Improvement Remove Sales Remove Training
article thumbnail

Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.

article thumbnail

The Top Eleven Things Employees Want From Their Leader

Rick Conlow

In a manufacturing company, we helped them set up process improvement teams in all areas of the business. People become more motivated when they can develop their skills. In addition, on-going training is necessary to maintain current job skills, but even more importantly to add to them. How about your company?

Training 109
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Employee Comments that Destroy a Team

Rick Conlow

The team leader did little upfront analysis or training. A few people were hurt, team cooperation suffered and so did sales. Early in my career, I had a process improvement project that included service managers from various locations. After reviewing goals, ground rules and doing some training, we started.

article thumbnail

Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

For example, one of our clients wanted to increase sales results with existing customers. Through planning meetings, training, and coaching we ramped up the initiative. Management set a fifteen percent goal for improvement. You can learn and train yourself through individual initiative. We thought they could do more.

article thumbnail

7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

The Power of Unity Firms need real-time insights into the entire business – finance, project accounting, sales, everything – otherwise multiple versions of the truth will start showing up in budgets, estimates, and forecasts. Are project operations, sales, customer service, etc. Can you automate manual processes? Retain talent?

Agile 52
article thumbnail

Why I'm Cynical about the Consulting Profession | Consulting and.

Consulting and Organizational Management

Share » Connect » Blog: Consulting and Organizational Development. Years ago, I remember going out on sales calls with one of the partners in our consulting firm, Marv Weisbord. team building, coaching, a visioning conference, a process improvement project, etc. Library Blogs Home. This Blogs Home.

article thumbnail

8 Reasons that May Cause You to Loose Customers

Tom Spencer

The customer service reps must not be trained enough or must be unhappy with their job to behave in this manner. A good example would be a sales person providing inaccurate information to the customer just to make that sale. Below are 3 steps that companies can take to improve on the issues mentioned above.

Banking 88