Tom Spencer

JUNE 17, 2017

While a good technical background will of course be helpful, understanding how blockchain will impact your industry is much more about understanding your industry, the needs of your customers, and how this new technology might be able to solve problems in new and more efficient ways. The technology will wreak havoc on the managerial class.

Management 60

Management Banking Industry Finance 60

Harvard Business

APRIL 17, 2017

In order to understand trust in the relationship between humans and automation, we have to explore trust in two dimensions: trust in the technology and trust in the innovating firm. Too many high-tech companies wrongly assume that the quality of the technology alone will influence people to use it. Insight Center. The Age of AI.

Case Interview 34

Case Interview Transportation Healthcare System 34

Harvard Business

NOVEMBER 22, 2017

But that is about to change, as big data and the ability to crunch it will deliver actionable insights that will increase health care’s reach, efficiency, accuracy, and value. Four Steps for Digitalizing Healthcare. Yet health care, which represents about 10% of global GDP, has lagged behind other sectors. By 2018, as many as 1.7

Healthcare 28

Healthcare Data Deloitte Information Technology 28

Harvard Business

SEPTEMBER 4, 2017

Beyond wages, other forms of investment in human capital include education and training, improved healthcare, and other, less obvious investments, such as the time and space to explore new ideas and professional development opportunities. Unfortunately, this virtuous cycle appears to be broken. And wages are stagnant.

Agile 52

Agile Energy Productivity Talent 52

Harvard Business

MARCH 14, 2017

For industries that depend on innovation, sustaining it is a constant challenge. These two actions cost almost nothing compared to vast sums often spent — and arguably, often wasted — on efforts to foster innovation. Yet they have already generated tens of millions of dollars in value for Roivant.

Company 34

Company Recruiting Recruitment Talent 34

Harvard Business

OCTOBER 8, 2018

A mentor told me early in my career that only 20% of healing involves the high-tech stuff. The National Taskforce for Humanity in Healthcare, of which I am a founding member, is piloting a system of metrics for well-being developed by J. VCG/Getty Images. It’s time for that to change. Insight Center. The Future of Health Care.

Metrics 28

Metrics System Healthcare Culture 28

Harvard Business

OCTOBER 25, 2017

Selling products limits the revenues you can make from clients: Unless you are innovating and continually updating your product offering, customer attrition tends to be high, and incentivizing repurchases can be hard. Its success was achieved by a culture of innovation and the speedy introduction of new products.

Productivity 28

Productivity Tourism Sales Fashion 28

Harvard Business

OCTOBER 10, 2017

But just as the cell phone, originally designed as a mobile communication device, has been adapted to an unimagined array of additional functions, the EMR is serving as a platform for innovation and creativity. In the language of systems engineering, the transaction is “mistake-proofed.” Insight Center.

Guidelines 28

Guidelines Information Technology Information Technology Healthcare 28

Harvard Business

JULY 20, 2017

The innovation alone is a herculean task, but imagine being that upstart pioneer trying to develop the technology, while at the same time going up against entrenched, powerful competitors with deep industry knowledge, assets, and channels who’ve been around for a hundred years or more. This is an incredible moment for innovation.

Productivity 46

Productivity Automotive Industry Healthcare 46

Harvard Business

DECEMBER 13, 2016

An innovative care provider organization in Eastern Massachusetts with 30 medical practices and a home health and hospice agency, it already receives almost 80% of revenue from global payments (a fixed payment for all of a patient’s medical treatment during a specified period of time) or other risk contracts. Insight Center.

Case Interview 28

Case Interview Insurance Insurance System 28