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How to GET Feedback When You Are the Leader

Rick Conlow

Without consistent feedback a manager operates blindly. Dave’s business has employee turnover 5x below industry averages, a waiting list of people who want to work with him. If so, see this complimentary Coaching for Results eBook. Go here for Rick’s Superstar Leadership eBook.

How To 84
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Feast

Kai Davis

I have a bone to pick with a phase in the consulting industry: feast or famine. ebooks, courses, trainings, software). reading books, taking courses, attending trainings, improving operations, making a marketing plan, updating your website). When work is good. You’re booked solid. When work is bad. Your pipeline is dry.

eBook 52
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Contact center workforce 101: IVR vs. chatbots vs. agents

1 to 1

A well designed IVR can increase customer satisfaction and improve contact center operations and KPIs greatly by decreasing user effort with digital interfaces. Contact center associates or agents manage phone, email, live chat, and support tickets for a variety of industries. What is a chatbot?

Tools 26
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Social Media Platforms Can Be Built Around Quality, Not Scale

Harvard Business

In the traditional media industry, some outlets differentiate themselves through quality, but social media hasn’t gotten there yet — there is no “ New York Times of social media.” I wasn’t involved in the production of that ebook, but it’s still good!) Both launched in 2014.).

Media 37
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Google vs. Sun vs. France: Too Big, Too Powerful, Too Free

MishTalk

The guidelines also raised questions about whether Europe’s data protection rules — which are some of the most stringent in the world — could be enforced beyond the 28-member bloc, and if American tech companies like Google and Microsoft would have to comply with the privacy ruling in their American operations. This is a line that U.S.

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A Good Digital Strategy Creates a Gravitational Pull

Harvard Business

In a similar way, companies that use the gravity model to compete can warp the marketspace , altering the dynamics of their industry. They do more than hit their targets and push them through the sales funnel: They create an ongoing relationship that alters the trajectory of customers’ lives and companies’ operations.

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Doubling a $400,000 Revenue Model With Business Trainer Blair Enns: Podcast #22

Consulting Success

I didn’t know anything about the main industries here which are logging and dope growing, and I still know very little about both of those industries, so I decided to start a consulting practice. There’s an eBook. .” It took us a few years to get back here. We hire people. I’m enjoying it.