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Feast

Kai Davis

I have a bone to pick with a phase in the consulting industry: feast or famine. If you don’t, then focusing on a strategy to get more clients makes the most sense. ebooks, courses, trainings, software). reading books, taking courses, attending trainings, improving operations, making a marketing plan, updating your website).

eBook 52
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Contact center workforce 101: IVR vs. chatbots vs. agents

1 to 1

A well designed IVR can increase customer satisfaction and improve contact center operations and KPIs greatly by decreasing user effort with digital interfaces. Contact center associates or agents manage phone, email, live chat, and support tickets for a variety of industries. What is a chatbot?

Tools 26
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A Good Digital Strategy Creates a Gravitational Pull

Harvard Business

Gravity has four attributes that are relevant to thinking about strategy in a digital age. A similar change is happening in marketing, as ad spend shifts from push strategies that broadcast a message to pull strategies that respond to or even predict customer interest. Imagine your industry as a galaxy.

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Social Media Platforms Can Be Built Around Quality, Not Scale

Harvard Business

In the traditional media industry, some outlets differentiate themselves through quality, but social media hasn’t gotten there yet — there is no “ New York Times of social media.” I wasn’t involved in the production of that ebook, but it’s still good!) Both launched in 2014.).

Media 36
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Google vs. Sun vs. France: Too Big, Too Powerful, Too Free

MishTalk

The guidelines also raised questions about whether Europe’s data protection rules — which are some of the most stringent in the world — could be enforced beyond the 28-member bloc, and if American tech companies like Google and Microsoft would have to comply with the privacy ruling in their American operations. This is a line that U.S.

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Doubling a $400,000 Revenue Model With Business Trainer Blair Enns: Podcast #22

Consulting Success

I didn’t know anything about the main industries here which are logging and dope growing, and I still know very little about both of those industries, so I decided to start a consulting practice. There’s some strategy work that you haven’t done. That strategy has served well. There’s an eBook.

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EU Rules Bitcoin is a Currency, US Says Bitcoin is a Commodity; Which Side is Correct? What About Gold and BitGold?

MishTalk

On Thursday, the CFTC announced that it had issued an order against and settled charges with Coinflip, operating under the name Derivabit. Money is a Commodity For those who have not done so, I highly recommend downloading and reading the Rothbard's eBook What Has Government Done to Our Money?