Harvard Business
JUNE 26, 2017
Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. VIP passes for spectators, subscription to our magazine, and discounts in the MMC store,” Alan noted. “Do you work for Mendoza?” ” she said.
Consulting Success
JANUARY 29, 2018
Many consulting firms spend time writing about their methodologies or writing about their own case studies to self-promote. We also publish a quarterly magazine. We started the magazine. Or “Can you come and speak at my sales meeting?” It’s a very crowded market out there. What kind of steps are you taking?
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Harvard Business
AUGUST 22, 2016
The voluminous case studies and articles about the firm would fill entire file cabinets in the typical business school storage area. Nokia’s CEO was featured on the cover of Forbes magazine in 2007, with the headline “Nokia: A billion customer and counting. I start by making a model of the business.
Management Consulted
JANUARY 18, 2015
1997 – First Global Prize, an annual business school case study competition for potential recruits, awarded. Marketing & Sales. 2013: Consulting Magazine – One of the best consulting firms to work for. Firm hires 2,000th employee. 1997 – Offices open in New Delhi, Shanghai, and Jakarta; revenues top $1B.
Harvard Business
DECEMBER 20, 2018
In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. Front-line sales professionals and managers rarely find the majority of these capabilities useful in winning more business for the company. And the sales team — well, they mostly hated it. The result?
1 to 1
MAY 7, 2013
Search. ); 1to1 Magazine. Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. In some cases, delivering an exceptional customer experience is a matter of recognizing a customer by name or personalizing the experience in some other way based on information thats available about that customer.
1 to 1
MAY 5, 2013
Search. ); 1to1 Magazine. Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. 1to1 Magazine. 1to1 Case in Point. Sales Effectiveness. Emerging Business Tactics. Weekly Digest. Infographics. Meet the Editors. Gartner | 1to1 Awards. Customer Champions. Customer Experience.
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