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The Servant Leader Trusts You

Rick Conlow

Resources to Accelerate Your Career Also, see our RealTime Learning & Training leadership and personal development website -over 250 resources. In addition, get Rick’s newest book. As a result, poor execution leads to lower sales growth, profit, or customer loyalty. People-first is the priority not an afterthought.

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Review of “Open Leadership” Framework (Leadership and Social Technologies Book)

Steve Shu Consulting

Charlene Li, founder of the Altimeter Group and co-author of the bestselling book Groundswell , was generous to include me on her distribution list for an advanced reading copy of her new book Open Leadership: How Social Technology Can Transform the Way You Lead. customer service, marketing), and organizational models (e.g.,

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Consulting vs. Coaching

Consulting Matters

A coach helps individual leaders develop clarity on what he or she needs to focus on and create action plans to achieve those goals. They also provide accountability and support to ensure effective implementation of development plans. Click here to book your session now. Coaches are not therapists.

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Transforming from a Good to Great Coach

Rick Conlow

Without regular feedback, employees may not know where they stand or what they need to improve, hindering their development. Ignoring Personal Development: Managers may focus solely on task-related coaching and neglect to support employees in their personal and professional development.

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37 Terrific Teamwork Quotes: Embracing the Power of Unity

Rick Conlow

Customer Satisfaction and ROI: Finally, The Forrester Organization found companies with superb teamwork increased their NPS ratings from 14 to 58 w ith a net ROI of 437%. Finally, see Rick’s newest book. Visit the RCI store: Books & Training Resources. Micro-learning and career advancement at your fingertips!

ROI 72
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5 Ways to Transform the Employee Experience and Retention

Rick Conlow

Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality. Research by the Jackson ROI Study proclaims that the more genuine recognition you give to employees the greater the impact on the bottom-line. See Rick’s newest book.

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How To Sustain Change: Keeping The Momentum Going After The Training Ends

Nash Consulting

The true challenge of any training or development initiative lies in keeping the momentum going. It not only reflects a significant loss in ROI from training investments but creates a “flavor of the year” culture, where people learn to hold their breath and wait for the new change to eventually and inevitably go away.