Harvard Business

JUNE 13, 2018

We took this question to our data. Over the past year, we carried out an online survey of 2,500 reorgs (you can still complete the survey and benchmark your reorg here ). consume more of leadership’s time (41%–60% of their time, on average, as compared with 20%–40% for other reorgs). Competing in the Future.

How To 33

How To Accenture Benchmarking Survey 33

Harvard Business

AUGUST 9, 2016

But just as rental houses are often given minimal maintenance, leaders of acquired firms brought in only the minimum leadership necessary. This shift means that PE firms’ approaches to talent and leadership must also change. a condo development, apartment building, or golf course).

Talent 28

Talent Real Estate Financial Operations 28

Harvard Business

MAY 5, 2016

” That clean-sheet perspective emboldened Intel’s leadership to abandon memory and focus on microprocessors. So retailers dramatically shrink merchandising departments and defer procurement decisions to data-driven algorithms for selecting what goes on their shelves. But are they profitable?

Enterprise 28

Enterprise Metrics Retail Productivity 28

Harvard Business

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 53

Methodologies Culture Metrics Company 53

Harvard Business

AUGUST 10, 2018

Today, the data to answer those questions exists — it’s captured by the software-as-a-service firms whose services companies use to run their businesses. Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies.

Benchmarking 28

Benchmarking Software B2B Comparison 28

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. Time passes slowly, data continues to mount, and paralysis sets in. They have “soft” metrics rather than real business goals. So where does it all go wrong?

Metrics 36

Metrics Data ROI Benchmarking 36

Harvard Business

APRIL 19, 2018

With online technologies and targeted lists, this should be a cost-effective tool for separating the suspects from the prospects, accelerating customer conversion through the sales funnel, and, equally important, optimizing “data-driven marketing” by tying each piece of content to metrics like opens, reads, downloads, and so on.

Marketing 42

Marketing Case Study Case Studies Sales 42

Harvard Business

MAY 18, 2017

Garvin stresses the importance of rigorous experiments (years before experimentation became the rallying cry for a new generation of innovators); thoughtful problem definition; and smart, well-designed metrics. Great leadership is extraordinarily difficult. But the main contribution of “Is Yours a Learning Organization?

Management 32

Management Turnaround Engineering Benchmarking 32