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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

The Power of Unity Firms need real-time insights into the entire business – finance, project accounting, sales, everything – otherwise multiple versions of the truth will start showing up in budgets, estimates, and forecasts. Do process improvements support strategic objectives? How often do you release new products/services?

Agile 52
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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

The people analytics team was surprised — as was finance team in that country, which had no reason to benchmark themselves against other countries and had no idea that they were such a bright spot.

Culture 54
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How to Beat Mid-Career Malaise

Harvard Business

This made me more people-focused than process-focused, but it allowed for process improvements in the best way possible, by enabling people to excel.” “Eventually, I joined a company that wrote articles about legal operations and management, but I was incredibly bored and frustrated,” he says.

How To 52
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Don’t Neglect Your Customers During a Merger

Harvard Business

It’s also important to explain the changes that would have happened anyway — for example, process improvements, strategic shifts in the market, and realignment of structures — regardless of what is happening due to the integration process. Create a dedicated deal team.

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Scaling Customer Service as Your Startup Grows

Harvard Business

Write the blog posts that help customers help themselves such as “How to do X-common-goal in our app,” or “How to set up x feature” Bonus: these articles will make your sales people very happy. What not to do. Don’t get distracted by shiny things. What not to do. Don’t get distracted by cost reduction.

Metrics 49
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Why GE, Boeing, Lowe’s, and Walmart Are Directly Buying Health Care for Employees

Harvard Business

This process-improvement methodology includes workflow redesign, error proofing, best-practice implementation, cost bundling, financial risk sharing, and outcomes measurement. Administrative leaders experienced with their hospital’s operational network are needed when the necessary new care pathways and processes are disruptive.

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Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business

While the program does have marginal costs (more on this further on) we feel that the benefits in terms of learning, process improvement, and patient experience more than offset these. There have been a few cases where it appeared that a patient was gaming the system, but we haven’t seen blatant abuses of the initiative.

System 28