Harvard Business

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 49

Methodologies Culture Metrics Company 49

Harvard Business

JULY 3, 2018

Let’s say that a competitor is expected to launch a new offering next quarter that threatens to disrupt your most profitable product. The way to frame your bet might be: “If the product fails to launch, I receive $1 million, but if it does launch, I get nothing.” Lesson 3: Seek feedback to improve your forecasting.

Survey 28

Survey Productivity Examples Analysis 28

Harvard Business

AUGUST 9, 2016

This expertise may include restructuring debt, increasing financial leverage, clarifying strategic priorities, increasing productivity, implementing rigorous operational systems, or heightening accountability for results. Traditionally, PE firms bring financial discipline and strategic clarity to firms they acquire.

Talent 28

Talent Real Estate Financial Operations 28

Harvard Business

SEPTEMBER 30, 2016

In most work settings individual performance is not easily observed, in part because our performance is a joint product that reflects both our own effort and that of many others. Employees reduce their productivity when consistently reminded of what they perceive as unfair rewards. But herein lies the challenge.

Comparison 28

Comparison Groups Talent Course 28

Harvard Business

AUGUST 10, 2018

Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies. One of its business units, Fieldglass, provides insights and benchmarks to customers on external workforce management.

Benchmarking 28

Benchmarking Software B2B Comparison 28

Epicflow

MARCH 22, 2024

This article is inspired by the webinar featuring Epicflow co-founder Jan Willem Tromp and professor Mario Vanhoucke based on his latest book “The Illusion of Control: Project Data, Computer Algorithms and Human Intuition for Project Management and Control”. When calculated before project commencement, it serves as a benchmark.

Risk Analysis 52

Risk Analysis Data Management Analysis 52

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 31

Metrics Data ROI Benchmarking 31

Harvard Business

APRIL 19, 2018

With online technologies and targeted lists, this should be a cost-effective tool for separating the suspects from the prospects, accelerating customer conversion through the sales funnel, and, equally important, optimizing “data-driven marketing” by tying each piece of content to metrics like opens, reads, downloads, and so on.

Marketing 35

Marketing Case Study Case Studies Sales 35

Harvard Business

MAY 18, 2017

I’ll give a few examples, starting with his first HBR article but mostly concerning later work. (A But the article aimed higher, arguing that when corporate leaders invest with short-term results in mind, they put long-term performance at risk. Sound familiar?

Management 30

Management Turnaround Engineering Benchmarking 30