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The Ways Customers Use Products Have Changed — but Brands Haven’t Kept Up

Harvard Business

Provide them with a platform to participate in your products and services — as Coca-Cola managed to do with its personalized “Share a Coke” initiative — and then you have the chance to embed people directly into the narrative or fabric of your brand. For example, Nike fulfills seasonal needs of the market (i.e.

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Can Lean Manufacturing Put an End to Sweatshops?

Harvard Business

In the lean-manufacturing context, in contrast, assembly line workers learn to execute a variety of production tasks, take responsibility for product quality, and are encouraged to find ways to improve the production process. Workers tend to earn more and report higher engagement with their jobs. Locke of Brown University.

Apparel 40
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Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

Detecting and understanding customer intent can give brands clarity into what a customer is trying to do beyond what they are saying or clicking on, whether it’s an upsell opportunity, a chance to deepen the customer relationship, increase customer retention, enhance a product or service, or something else.

Data 29
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Job Hub: TOMS Jobs and Culture

Management Consulted

Whether someone is out shopping for apparel or looking to better our world, TOMS gives an opportunity for both. Founded by Blake Mycoskie in 2006, TOMS is the profitable product of a philanthropic vision. Today we highlight tremendous business analyst and post-consulting leadership jobs at TOMS.

Culture 100
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The Five Pillars of Marketing Success

The Fearless Marketer

Random programs or services are generalized consulting, coaching or training programs. “I I offer management consulting and training to corporations.” But it’s more common to hear things like, “I work with large companies who want to increase productivity.” What is the Focused Goal for your marketing? Kind of vague, right?

Marketing 110
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Black and Blue Friday Coming Up

MishTalk

Appliances, entertainment items, infant products and hardware showed narrowing discounts, MarketTrak reported, while promotions for apparel, toys and electronics were getting bigger. Kurt Jetta, head of retail industry researcher TABS Group, found the discounts underwhelming. The Reuters/Ipsos survey of 4,639 adults from Nov.

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How to Strengthen Your Reputation as an Employer

Harvard Business

Many companies are aiming to be more transparent and authentic about their products, services, and costs. Take outdoor apparel retailer Patagonia. Any effort to engage authentically must extend beyond the consumers buying your products, to the job seekers signing up for your employee experience, and to every other stakeholder group.