2016 Benchmarking Management Operations 
BCG
OCTOBER 11, 2016
Article Tuesday, October 11, 2016. Bank operating models continue to evolve in response to new regulations, digitization, a volatile economic and risk environment, external threats, and advances by nontraditional competitors. In response, many banks have increased their spending on OR management by more than 50% in the past five years.
BCG
DECEMBER 12, 2016
Report Monday, December 12, 2016. In fact, BCG’s most recent Corporate Banking Performance Benchmarking survey—of 300 corporate banking divisions around the world serving the small, midmarket, and large business segments—found a dramatic split between the best and the rest. Corporate banking is a tough business.
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BCG
SEPTEMBER 8, 2016
Article Thursday, September 08, 2016. Yet, for decades, most of the research on family businesses has focused on benchmarks from developed markets. Emerging markets present a distinctive context for operating a family business. In some emerging markets, more than half of the largest companies are family businesses.
Harvard Business
SEPTEMBER 17, 2018
In 2016, the International Monetary Fund estimated that corruption amounted to roughly 2% of global economic output — between $1.5 Business needs to play a more powerful role in supporting responsible practices throughout every aspect of their operations. Bloomberg Creative Photos/Getty Images. and $2 trillion globally.
Harvard Business
DECEMBER 6, 2016
B Corp certification encouraged more “whole-systems thinking” around our social and environmental practices, which led Cabot to develop even more robust customer and consumer programs, cut operating costs, and strengthen our brand reputation as a sustainability-minded company. ” Benchmarking and Operational Cost Savings.
Harvard Business
DECEMBER 8, 2016
In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that excel at customer experience have one-and-a-half times as many engaged employees as customer experience laggards do. Improving customer experience is often a top business priority, but what about employee experience?
Harvard Business
DECEMBER 19, 2016
The Center for Orthopedic Research and Education (or CORE Institute ) — a group of musculoskeletal, neurologic, and rehabilitative physicians in Arizona and Michigan that includes orthopedic, spine, and pain-management physicians and a number of other types of clinicians — is pioneering an approach that represents a middle ground.
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