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Does Effective Leadership Really Matter?

Organizational Talent Consulting

While working with a large Forbes Top 25 Private Company, we quantified the value of leadership using internal key business metrics and various cognitive and behavioral leader assessments. Here are five more proven ways that effective leadership impacts individuals, teams, and organizations. Dhar, U., & & Mishra, P. Eisenbeiss, S.,

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If You Think Downsizing Might Save Your Company, Think Again

Harvard Business

During the Great Recession of 2008, companies around the world downsized their workforces. American firms alone laid off more than 8 million workers from the end of 2008 to the middle of 2010. Proponents of downsizing argue that it is an effective strategy, with benefits such as increased performance and sales.

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How to Support Employees’ Learning Goals While Getting Day-to-Day Stuff Done

Harvard Business

Sales isn’t what you do. Get top-level guidance and metrics. What metrics will be used to determine how well your unit is doing at embracing learning and development, and how will that in turn affect your review? Or perhaps they want to jump from engineering to sales. You’re not a data scientist.

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How Nokia Embraced the Emotional Side of Strategy

Harvard Business

Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system. But after a few discussions, it looked reasonable, specifically in terms of the financial metrics.”

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The Comprehensive Business Case for Sustainability

Harvard Business

In that year, these improvements resulted in 15,000 metric tons of CO2 emissions avoided and savings of nearly $11 million. Moreover, some studies show that overall sales revenue can increase up to 20% due to corporate responsibility practices. These premiums can reach 20% according to some estimates.

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How Streaming Is Changing Music (Again)

Harvard Business

The age of streaming music has arrived in full force, displacing both physical sales (e.g., album sales, both physical and digital, have plummeted from a peak of 785 million in 2000 to just 241 million in 2015. Just one week later, Drake broke that record when his album Views was streamed 245 million times.

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Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Sales Effectiveness.

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