Remove Metrics Remove Operations Remove Recruiting Remove Tools
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ESG’s Impact on Professional Services

Prudent Pedal

How firms use ESG to position their businesses is of strategic importance to a firm’s brand, demand generation, client relationships, recruiting, and culture. According to Forbes, “The Davos Manifesto highlighted a set of 22 quantitative core ESG metrics and then added a more advanced phase two aspirational set of 34 metrics.

Metrics 76
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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022.

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EX = CX: How to create a thriving gigCX model

1 to 1

It behooves companies from across a wide range of industries to consider making gigCX a part of their regular operations. Companies can also recruit brand advocates or domain experts as gig workers, creating a highly informed and passionate service experience. workforce by 2023.

How To 52
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The Kinds of Data Scientist

Harvard Business

These data scientists design, define, and implement metrics, run and interpret experiments, create dashboards, draw causal inferences, and generate recommendations from modeling and measurement. In larger and more sophisticated data operations, more fine-grained roles are necessary. In larger operations, each may be a team unto itself.

Data 46
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A Commercial Pilot’s 2-Year Plan to Break into Consulting

Management Consulted

I got a part-time job in a retail store, and in my downtime I just started a learning a lot of the tools necessary in order to be a producer/project manager in media. So I started searching for programs that consulting firms recruit from. Georgia Tech is a program that two firms recruit from that I would be interested in.

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The Top 8 Undergrad Consulting Majors

Management Consulted

Mechanical Engineering is the most operationally focused, in contrast to say Civil Engineering, where you are more focused on ideas such as land use instead of metrics and modeling. If all you have is trading, investment, and financial experience on your resume, the firms will wonder how interested you are in business operations.

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What the Companies on the Right Side of the Digital Business Divide Have in Common

Harvard Business

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Other financial and operating indicators showed similar disparities. The broad deployment of digital technology requires rethinking both business and operating models. for leaders and 3.2% for laggards.

Company 28