Harvard Business

AUGUST 8, 2017

The Model 3 has mostly rave reviews and a multiyear waiting list, which is quite a feat, even for an industry leader like Musk. At the core of the confusion over a company like Tesla is that traditional business metrics are outdated and can create overconfidence or underestimation. Essentially, we need bifocals for business metrics.

Metrics 28

Metrics Sports Data Marketing 28

Rick Conlow

MAY 17, 2023

Marriott International: Marriott International is a global hotel chain recognized for its commitment to servant leadership. In summary, these companies serve as excellent examples of how servant leadership applies in various industries and contexts. It is important to also set goals and metrics for implementing servant leadership.

Leadership 112

Leadership Training Training Airlines 112

Harvard Business

JULY 10, 2018

Other firms, including Starwood and Hilton Hotels, lost customer data when their common point-of-sale system (Oracle’s Micros platform) was compromised. The lesson: Instead of regulating suppliers individually, supply managers should collaborate with their counterparts at competitors to generate industry-level security standards.

Management 28

Management Metrics System Hotels 28

Harvard Business

JUNE 22, 2016

Different industries and different business models have always maintained different percentages of these asset types. Digital native upstarts are gutting traditional industries one at a time, leveraging scalable technology and participative networks. This will require reporting on new metrics.

How To 31

How To Metrics Pharmaceuticals Hotels 31

Harvard Business

JULY 27, 2017

Make sure to use the right metrics when measuring success and identifying areas for growth. Repeat usage or transactions completed may be more meaningful metrics than time spent for a productivity app like Dropbox or a travel app like Alaska Airlines. What cross-channel customer behaviors can mobile help impact and influence?

Strategy 29

Strategy Strategy Strategy& Metrics 29

Harvard Business

OCTOBER 13, 2016

Conversely, an improvement in manufacturing or supply chain processes often affects sales tasks — and it’s not an “improvement” if it hurts sales while optimizing another group’s performance metrics. The salesman was successful because he knew what Magnuson needed and provided insights about his hotels.

Strategy 28

Strategy Strategy Strategy& Hotels 28

Harvard Business

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 48

Methodologies Culture Metrics Company 48