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Tesla Shows How Traditional Business Metrics Are Outdated

Harvard Business

The Model 3 has mostly rave reviews and a multiyear waiting list, which is quite a feat, even for an industry leader like Musk. At the core of the confusion over a company like Tesla is that traditional business metrics are outdated and can create overconfidence or underestimation. Essentially, we need bifocals for business metrics.

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Servant Leadership: Principles, Popularity, and Payoff

Rick Conlow

Marriott International: Marriott International is a global hotel chain recognized for its commitment to servant leadership. In summary, these companies serve as excellent examples of how servant leadership applies in various industries and contexts. It is important to also set goals and metrics for implementing servant leadership.

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Purchasing Managers Have a Lead Role to Play in Cyber Defense

Harvard Business

They should then segment suppliers based on which ones need access to which parts of the purchasing firm’s back-office systems (for example, warehouse management, inventory, or point of sale). Any supplier hoping to conduct business with the industry leaders would have to comply with them. Hold supply managers accountable.

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Salespeople Need a Strategy for Selling to CEOs

Harvard Business

A change in sales or other customer-acquisition processes, for example, will affect multiple aspects of their business models: the types of orders their firms get, capacity planning, operations, delivery, post-sales requirements, and daily interactions among these groups. Who among your current sales team has this ability?

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How to Navigate a Digital Transformation

Harvard Business

Different industries and different business models have always maintained different percentages of these asset types. Digital native upstarts are gutting traditional industries one at a time, leveraging scalable technology and participative networks. This will require reporting on new metrics.

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Your Mobile Strategy Can’t Just Be About Phones

Harvard Business

Make sure to use the right metrics when measuring success and identifying areas for growth. Repeat usage or transactions completed may be more meaningful metrics than time spent for a productivity app like Dropbox or a travel app like Alaska Airlines. What cross-channel customer behaviors can mobile help impact and influence?

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What the Best Transformational Leaders Do

Harvard Business

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.