Harvard Business

OCTOBER 3, 2014

An Accenture survey conducted last year found that only one in five companies said that they were “very satisfied” with the returns they’ve received from analytics to date. But the survey also found that only 33% of businesses in the U.S. Identify the right metrics that “move the needle.”

Enterprise 28

Enterprise Metrics Analysis Survey 28

Harvard Business

JULY 13, 2016

Identify the right metrics. In the digital membership economy, the metrics best apt to indicate success are more likely to be around member churn and engagement. For finance, short-term revenue gains do not justify poor treatment of members. Successful membership businesses focus on the long-term relationship.

Cash Flow 28

Cash Flow Survey Metrics Accenture 28

Harvard Business

DECEMBER 15, 2017

For instance, a recent survey of more than 3,000 Indian companies, by government think tank NITI Aayog, reports that it takes an average of 156 days to get land allotted from the government in India. However, companies in Himachal Pradesh report that it takes 28 days for them, while those in Chhattisgarh take 213 days.

Strategy 28

Strategy Strategy Strategy& Operations 28

Harvard Business

OCTOBER 17, 2017

PFK tracks data across all the more than 20 AHRQ Pediatric Quality Indicators , as well as metrics on utilization , which has led to improved quality of care and cost savings among its Medicaid population of children. PFK is now working on expanding its strategy to address the health needs of children with disabilities.

Metrics 30

Metrics Efficiency System Development 30

Harvard Business

MARCH 10, 2017

From customer surveys, the supplier learned that 60% of customers prefer to interact with sales reps by email, 30% by phone, and fewer than 10% by in-person meetings. The company had experienced lackluster sales growth, especially outside of its core product category. 50% more likely to have weekly pipeline reviews with their direct managers.

Sales 30

Sales Software Productivity Data 30

Harvard Business

AUGUST 21, 2017

It wasn’t until I moved to Paris in 1997 to become Finance Manager for Disney Consumer Products Europe, Middle East, and Africa that I experienced someone setting a non-negotiable boundary for herself. A 2017 survey by Kronos and Future Workplace , reveals that the restructuring of work has resulted in significant burnout.

Boston Consulting Group 32

Boston Consulting Group Study Conference Survey 32

Harvard Business

FEBRUARY 7, 2017

We know from FCLT surveys , for example, that 61% of executives and directors say that they would cut discretionary spending to avoid risking an earnings miss, and a further 47% would delay starting a new project in such a situation, even if doing so led to a potential sacrifice in value.

Management 28

Management Metrics Financial Company 28

Harvard Business

NOVEMBER 23, 2016

Within a few years, we had dramatically turned around the organization’s finances, performance measures, and market share. We performed pulse surveys quarterly after every town hall meeting at Saint Anthony Hospital. I put my immediate energies toward building an exceptionally strong executive team.

How To 28

How To Healthcare Operations Leadership 28

CaseInterview.com

FEBRUARY 7, 2019

More than 90% of surveyed employees on Glassdoor would recommend Oliver Wyman to their friends; 98% approve of the CEO. It is known for strategy, corporate development, and corporate finance consulting in areas including automotive, capital goods, and energy. Work-life balance may suffer as a result of the consulting firm’s success.

Oliver Wyman 81

Oliver Wyman Boston Consulting Group Consulting Bain 81

Harvard Business

AUGUST 31, 2018

They were employed in midlevel to upper-midlevel management positions in strategy, finance, marketing, legal, operations, and technology functions. The participants were American women whose racial and ethnic identity was African American/black, Asian American, Latin/Hispanic, or any combination of these races and ethnicities.

Management 35

Management Leadership Culture Development 35

Harvard Business

NOVEMBER 16, 2016

It is true that patient experience has suffered from appearing to be a “soft science,” while quality work has been bolstered by the apparent rigor of metrics. There is also some limited evidence that certain efforts to improve patient satisfaction can actually reduce quality outcomes.

System 28

System Healthcare Financial Construction 28