8 Reasons that May Cause You to Loose Customers
Tom Spencer
MARCH 21, 2020
Over time, the executives get so engrossed in running the day to day operations of the business that they forget that the purpose of the business is to serve it’s customers. It is very easy to state company policy and say sorry we can’t help. You are not transparent or operate in bad faith. You don’t empathise with the customer.
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