Remove Ethics Remove Operations Remove Policies Remove Sales
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8 Reasons that May Cause You to Loose Customers

Tom Spencer

Over time, the executives get so engrossed in running the day to day operations of the business that they forget that the purpose of the business is to serve it’s customers. It is very easy to state company policy and say sorry we can’t help. You are not transparent or operate in bad faith. You don’t empathise with the customer.

Banking 88
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8 Issues that May Cause You to Lose Customers

Tom Spencer

Over time, the executives get so engrossed in running the day to day operations of the business that they forget that the purpose of the business is to serve it’s customers. It is very easy to state company policy and say sorry we can’t help. You are not transparent or operate in bad faith. You don’t empathise with the customer.

Banking 78
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Why CEOs Can’t Dance Redux

Rick Conlow

They operate in a bubble and do not attend the party. Among CEO top priorities are sales growth and profit. Customer loyalty generates sales growth and profit. Covey, demonstrates that the lack of integrity and ethics causes problems for managers and companies all day long. Most, if not all, of this is avoidable.

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Is AI Technology on the Verge of Displacing Humans?

Effective Managers

Think unskilled and technical work: taxi driver, labourer, mechanic, baker, assembler, bookkeeper, brick layer, carpenter, call centre operator, receptionist, and so on. For example, the sales manager of a sales team leaves the organization. The Ethics of AI We need to understand what these tools are and how they can be used.

Ethics 59
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The “Business in Society” Imperative for CEOs

Harvard Business

In virtually every country across the globe, a broad range of governmental and ethical issues directly and immediately shape what companies can and cannot do. CEO acumen on business-in-society issues is thus imperative in addressing fundamental corporate issues, from business strategy to compliance to ethical standards to risk management.

Ethics 28
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The Leadership Blind Spots at Wells Fargo

Harvard Business

The post-scandal scrutiny of Wells Fargo’s culture has so far focused on the high-pressure sales environment that drove employees to create as many as two million fake accounts. The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. But the fallout is far from over.

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How to Manage Resistance in Consulting ? Part 1 of 3: What is.

Consulting and Organizational Management

After all, the way your client’s organization has been operating in the past is because one or more people felt strongly that their organization should be operating that way (even though that way they were operating may have caused their problems and is actually what needs to be changed). Translate This. Library Blogs Home.

How To 73