article thumbnail

Without Emotional Intelligence, Mindfulness Doesn’t Work

Harvard Business

As he got better at managing his own anxious impulses, the resulting atmosphere dropped the gauge on stress for everyone. Improved crisis management. One tipoff: several executives in the study reported getting feedback from colleagues that described improvements in areas like empathy, conflict management, and persuasive communication.

article thumbnail

How the Most Emotionally Intelligent CEOs Handle Their Power

Harvard Business

As they entered middle management, most of them learned that being a good leader is more important than being a good do-er. He inspired people, wasn’t ruffled easily, and managed to get results without steamrolling anyone. As we talked, I noticed two managers approaching, clearly in high spirits. The managers left.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Are You Perceived at Work? Here’s an Exercise to Find Out

Harvard Business

While this exercise won’t take a lot of time, it may be psychically intensive. Manage your reaction. Many times clients have come back to me after completing this exercise and said, “Why didn’t anyone tell me this before? The transparency illusion is a common trap for managers at all levels.

article thumbnail

Future-proofing your job against the robots

Comatch

There is little that machines, robots, and software-based AI won’t be able to do in the future – apart from feeling and acting in a human and emotionally intelligent way. “Our so-called “soft skills” are what make us human. Awesome, isn’t it?

article thumbnail

How to Go From Conflict to Collaboration, Part 2

Nash Consulting

In Part 1 of this conflict management series , we explored the importance of understanding our own and other team members' conflict styles. Part 2: The Mindsets of Healthy Conflict Productive Conflict Requires Adaptive Skills Managing conflicts effectively and achieving positive outcomes is a skill worth mastering.

How To 52
article thumbnail

LSA Global Delivers Action Learning for Leading Leaders

LSA Global

Collaborative Agility Efficiently solve complex problems and exercise good judgement to increase the quality of ideas through active inclusion of diverse perspectives , healthy debate, and data informed innovation.

article thumbnail

How to Go From Conflict to Collaboration, Part 3

Nash Consulting

To help navigate this mindset, consider a reflective exercise known as "Just Like Me." This exercise prompts you to acknowledge that: This person possesses beliefs, viewpoints, and opinions, just like me. Use Your Emotional Toolkit: Back to empathy. Emotions are at the core of any disagreement. Research by Klaus R.