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HR Metrics: How to Calculate Cost Per Hire

The Clever Consultant

Cost Per Hire (CPH) is one of the most common HR metrics used to measure recruiting effectiveness. That’s because it’s insanely simple to calculate – just add up your total recruiting costs and divide them by number of new hires for a given period.

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How to build an effective recruitment process

Asamby Consulting

When we work on clients’ recruitment processes, we strive to create a team of "A players'' for our clients to scale and optimize their business. Recruitment Process A good recruitment process can help cut time in the searching, interviewing, hiring and training process.

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Benefits of Small Business Consulting

Business Consulting Agency

In today’s competitive landscape, leveraging small business consulting services can be a game-changer, providing expert guidance, strategic insights, and actionable solutions that drive growth, efficiency, and success. Benefits of small business consulting services are outlined.

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EX = CX: How to create a thriving gigCX model

1 to 1

In addition to greater flexibility, gig workers are less restricted by geographic limits, reducing the need for physical infrastructures reduces costs and increases efficiency. Companies can also recruit brand advocates or domain experts as gig workers, creating a highly informed and passionate service experience.

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How to Interpret Charts During Case Interviews

Tom Spencer

So, a few minutes into your case interview, the recruiter slides a chart across the table and asks what you can tell from that particular exhibit. Consistently follow the most efficient approach to carry out calculations – state the formula upfront and number each segment (e.g. Revenue = 2. Communicating your insights.

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6 ways to renew (and stick to!) your CX vows

1 to 1

In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success. Step #6: Measure your success with customer-focused metrics This final step is more like the beginning of your long-term CX strategy.

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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022. and elsewhere.