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6 Ways to Take Control of Your Career Development If Your Company Doesn’t Care About It

Harvard Business

We are now in the era of “do-it-yourself” career development. During my 11 years at PepsiCo, mostly during the 1990s, “personal development” was treated as a major company initiative. What are job goals and key success metrics? Drawn Ideas/Getty Images. Understand what you’re evaluated on.

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Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci: Podcast #21

Consulting Success

Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci. I switched careers into learning and development and organization development. What kind of metric do you use to measure that in terms of compensation based on great client work? Ron, welcome. Prayer helps.

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6 ways to renew (and stick to!) your CX vows

1 to 1

Step #1: Understand your current CX state Your brand needs to maintain and develop a deep understanding of your customers—their basic needs and unique expectations. Step #4: Develop a digital transformation strategy Now that your current capabilities and future goals have been collected, it’s time to act.

Metrics 26
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Why Aren’t Black Employees Getting More White-Collar Jobs?

Harvard Business

Forty years ago, two companies were known for aggressively recruiting minorities on college campuses: IBM and Xerox , both considered hot tech companies of that era. My senior year in college, a black sales rep from IBM encouraged me and a group of fellow black students to consider a career with the company. Hayon Thapaliya.

Metrics 30
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The Kinds of Data Scientist

Harvard Business

These data scientists design, define, and implement metrics, run and interpret experiments, create dashboards, draw causal inferences, and generate recommendations from modeling and measurement. Modeling scientist: Direct improvements in the product or business from the code developed and shipped. Decision scientist: Humans.

Data 38
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7 Compensation Strategies for Cash-Strapped Startups

Harvard Business

As a startup founder, I’m constantly struggling to recruit top talent without breaking the bank. How do you recruit a developer making well into six figures, or an experienced salesperson with four kids in private school? A caveat here: Make sure incentives align with metrics over which the employee has control.

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To Better Train Workers, Figure Out Where They Struggle

Harvard Business

When it comes to training and workforce development, lots of them. It has trained and placed 11,000 graduates into entry-level jobs in four sectors: health care, tech, retail/sales, and skilled trades. The metrics we track include: productivity, cost savings in recruitment and training, quality, retention, and speed to promotion.