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How to Win with Automation (Hint: It’s Not Chasing Efficiency)

Harvard Business

In much the same way, nobody calls a travel agency to book a simple flight anymore. So a lot of people were surprised when it launched a brick and mortar book store , but as Apple has shown with its highly successful retail operation, there’s a big advantage to having stores staffed with well trained people.

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Conversation with North Highland

Tom Spencer

Tom: North Highland offers a range of solutions including Data and Analytics, Managed Services, Operating Efficiency Ratio, People and Change, Professionalising IT, Social Insights Lab and Strategy and Advisory. Tom: What is the firm’s travel model? Where does North Highland do the bulk of its work?

Travel 60
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Alvarez & Marsal Interviews and Culture

Management Consulted

One example is when the New York School’s system hired them to boost the efficiency of their school bus network, which they did, saving the city $12M. As such, some junior players in the firm feel like their career development is limited. The firm also has a lot of notable public sector work under its belt. Financial Services.

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A.T. Kearney Interview & Culture

Management Consulted

Kearney’s digital business service aims to help these companies stay at the top of their game in the digital world – separating hype from potential digital disruptors & developing specific digital strategies designed around the company’s capabilities. Transportation & Travel. Innovation. Strategic IT.

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Top 10 Consulting Firms in Washington, DC

Management Consulted

In the DC office, consultants work on diverse projects for clients – industrial goods, consumer goods, retail, technology and communications, health care, and financial services companies. The range of services this office provides includes general strategy, post-merger integration, organizational change, and corporate development.

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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

We are working with a large travel and tourism firm to introduce a system for real-time employee feedback. At EY, where some of us work, we have developed a tool for social media analytics called SMAART that is able to understand sentiment within consumer and influencer groups. Capture Reference Data About Current Change Projects.

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How disruptive is the 'Sharing Economy'?

freshminds

86% agree it makes life more affordable, 83% agree it makes life more convenient and efficient, 76% agree it's better for the environment, 78% agree it builds a stronger community, 63% agree it is more fun than engaging with traditional companies, 89% agree it is based on trust between providers and users.

Hotels 53