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J. Jeff Kober’s Insider Secrets Behind Disney’s Performance Excellence

Consulting Matters

There are a lot of companies that aspire to what Disney has accomplished. Jeff is a former Disney leader and Disney Institute trainer turned consultant and author who has mastered how to apply and scale the Disney principles to organizations of all sizes and industries. Here’s why I’m telling you this.

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Achieving Customer Experience Leadership

Rick Conlow

Companies lose billions of dollars a year because of poor customer service. Few companies have learned how to get better and lead their markets. Companies most often fail because they lack the commitment, patience, investment, values, and they do not know how. The 5 cultural habits of customer driven companies.

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Achieving and Sustaining Customer Experience Leadership

Rick Conlow

Companies lose billions of dollars a year because of poor customer service. Few companies have learned how to get it right and lead their markets. However, executives are focused on their industry, finances, marketing, and profitability. This is now called the “business experience” a customer has with a company.

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Maximize Employee Retention by Mentoring “Spirited Patriots”

Rick Conlow

The pandemic highlights the dismal employee engagement tactics by companies which helped to facilitate the current nightmarish labor market. As a result, managers and companies are desperate to recruit and retain employees. In response to the tight labor market companies are increasing wages. Pulling It All Together.

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Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci: Podcast #21

Consulting Success

Ron and his partners at Navalent help companies that are in pursuit of a substantial transformational change, whether it be strategic formulation, organizational design, cultural shifts, or executive leadership behaviors. Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci.

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The DNA of a New Species of Leaders

Rick Conlow

People do not trust companies and it is becoming increasingly challenging to rebuild credibility. Price raised the pay to $70,000 minimum per employee at his 120-person company called Gravity Payments. Demoulas paid above industry average, as well as established a retirement fund that added 15% of annual pay each year for employees.

eBook 52
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5 Effective Content Marketing Tips for Consultants

Consulting Matters

company size, type, industry, title, gender, age) and their psychographics (e.g., These could be booklets, eBooks, print books, a teleconference series, a webinar series, etc. These could include a mentoring program, coaching engagement, training program development, assessment project, consulting assignment.

Marketing 202