"Process Mining"? Sounds Like a Waste of Time.
Markovitz Consulting
MAY 1, 2019
According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.” Place responsibility for improvement in the hands of a few people who have the special skills and training to operate the software, and let them fix the problems. Gee, that sounds terrific.
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