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What is consulting?

Tom Spencer

In the methodology upheld by Kennedy as well as Consultancy.org, Management Consulting is a collective term used for all services that fall under Strategy Consulting, Operations Consulting and HR Consulting. Operations Consultants: Operations consultants are consultants who help clients improve the performance of their operations.

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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Data science is becoming a reality for change management, and although it may not have arrived yet, it is time for organizations to get ready. The companies best positioned to change in the next decade will be the ones that set themselves up well now, by collecting the right kind of data and investing in their analytics capacity.

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Steps to Redesign Your Customer Experience

LSA Global

Done right, mapping the current customer experience assesses your current organizational culture and allows for a comparison between the experiences people have and the underlying operational processes and systems that substantiate those experiences.

Metrics 36
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The 6 Top Leadership and Management Development Mistakes to Avoid

LSA Global

Top Six Reasons Leadership and Management Programs Fail Here are the most common mistakes made by companies as they plan and roll out leadership and management development initiatives: Treating All Levels and Roles of Leadership the Same Most companies create levels and titles to calibrate hiring, performance management, and compensation systems.

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4 Steps to Sustaining Improvement in Health Care

Harvard Business

Managers in the unit should understand what’s expected of them, how their work is going to change, and why standardizing work is important to sustaining quality. Standardizing work processes is a concept from lean management.). Management “hygiene.”

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Mergers & Acquisitions: The Importance of Creating a Shared Culture

Organizational Talent Consulting

UNDERSTANDING THE LOCAL CULTURAL CONTEXT Today many industries and organizations operate on a global scale. For example, rice is a substitute on the menu for fries in Indonesia and roasted pork for hamburgers in Korea. However, highly visible and disruptive events like mergers and acquisitions can make cultural differences striking.

Culture 52
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How to Get Health Care Employees Onboard with Change

Harvard Business

In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. The feedback could be tough at times.

How To 28