article thumbnail

Case Study: When You Have to Choose Between Core and New Customers

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Market research had shown that committed maniacs like Toby were already shelling out that kind of money (sometimes more) just to travel to registration sites.

article thumbnail

An Overview of Business Development Consulting

Tom Spencer

Business development consulting is about helping businesses grow sales and profits in order to achieve their strategic objectives. A recent case study involved Shake Shack, a New York based fast food chain, wanting to build the “Shack of the Future”. Business development consulting offers a rewarding career path.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Making Kindness a Core Tenet of Your Company

Harvard Business

Consider one instructive case study. I recently immersed myself in the customer-service transformation of Mercedes-Benz USA , the sales-and-service arm of the German automaker. There was one dealer who’d closed a sale and noticed from the documents that it was the customer’s birthday.

Company 52
article thumbnail

“Let me think about it” OR Why prospects don’t buy

Rod Burkert

If a prospect doesn’t believe we are a fit for the work AND there is no urgent need to get the work done, there is little likelihood that we will close a sale here. A sale is won or lost at the tipping point of a decision. Does our website provide case studies or testimonials? Finally, the stars align!

article thumbnail

Growth Ideas From London

Chad Barr

While travelling domestically and especially internationally, seize the opportunity to meet and present to future buyers. Have our clients write articles and case studies that would help our target audience, which would then get published on our blog and newsletter. Stay in constant touch with our clients.

article thumbnail

A.T. Kearney Interview & Culture

Management Consulted

1997 – First Global Prize, an annual business school case study competition for potential recruits, awarded. Marketing & Sales. Transportation & Travel. Summer Associates are given the opportunity to travel as they will be stationed both at client sites and in the office. Firm hires 2,000th employee.

article thumbnail

Doubling a $400,000 Revenue Model With Business Trainer Blair Enns: Podcast #22

Consulting Success

Self-described “recovering consultant” Blair Enns is the CEO of Win Without Pitching, a sales training organization for creative professionals in the design, advertising, and public relations fields. It’s a sales training organization to creative professionals. Thank you, Michael. It’s a pleasure to be here. You have a new book.