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Case Study: When You Have to Choose Between Core and New Customers

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. The following week, Erica and Alan were meeting with Danny at MMC’s Toronto offices to go over the new registration scheme, which Alan had been working on for the past year.

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Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci: Podcast #21

Consulting Success

Many consulting firms spend time writing about their methodologies or writing about their own case studies to self-promote. We also publish a quarterly magazine. We started the magazine. Or “Can you come and speak at my sales meeting?” It’s a very crowded market out there. What kind of steps are you taking?

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To Reduce Complexity in Your Company, Start with Pen and Paper

Harvard Business

The voluminous case studies and articles about the firm would fill entire file cabinets in the typical business school storage area. Nokia’s CEO was featured on the cover of Forbes magazine in 2007, with the headline “Nokia: A billion customer and counting. I start by making a model of the business.

Company 28
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A.T. Kearney Interview & Culture

Management Consulted

1997 – First Global Prize, an annual business school case study competition for potential recruits, awarded. Marketing & Sales. You have to be prepared for Sunday – Friday travel, which is the flip-side of client exposure – you get to meet and collaborate with the client, but you are NEVER at home.

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Delivering an Unforgettable Customer Experience - Think customers.

1 to 1

Search. ); 1to1 Magazine. Meet the Editors. Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. In many cases, such as the example of the husband chair, its about anticipating a customers needs and simply doing the right thing. 1to1 Magazine. 1to1 Case in Point.

Media 51
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Better Data Analysis; Improved Business Performance - Think.

1 to 1

Search. ); 1to1 Magazine. Meet the Editors. Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. 1to1 Magazine. 1to1 Case in Point. Meet the Editors. Sales Effectiveness. Emerging Business Tactics. Weekly Digest. Infographics. Gartner | 1to1 Awards. Data Analytics.

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Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

Search. ); 1to1 Magazine. Meet the Editors. Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. 1to1 Magazine. 1to1 Case in Point. Meet the Editors. Sales Effectiveness. Customer Strategy Magazine |. Emerging Business Tactics. Weekly Digest. Infographics.

Media 37