Rick Conlow

JANUARY 2, 2023

Yet, their work cultures produce 85% disengaged employees. Consider GM as a case study. According to management studies, a key reason leaders derail is that they do not communicate well. A global IBM study found that 33% of CEOs had engineering degrees and another 15% had finance degrees.

Emotional Intelligence 88

Emotional Intelligence Study Leadership Finance 88

Rick Conlow

AUGUST 19, 2021

Their study’s methodology included a questionnaire and case studies. In fact, research shows that purpose-driven businesses excel in a variety of business metrics better than others. He describes that you master the context of leadership by not just doing things right, but more importantly doing the right things.

eBook 144

eBook Leadership Emotional Intelligence Research 144

LSA Global

JUNE 18, 2020

Combine that with the sobering fact that buyers report that over three-quarters of solution sellers do not clearly understand their key issues, are unclear how they can add meaningful value, and are not well prepared to answer questions or to share relevant case studies to substantiate what sets them apart.

Sales 36

Sales Training Training Culture 36

Management Consulted

SEPTEMBER 25, 2016

The Net Promoter Score is a customer loyalty metric originally formulated by Fred Reichheld, Bain & Company, and Satmetrix in 2003. Because customers are key to bringing about this change, customer satisfaction metrics helps to see the true story. Want to find out what the Ultimate Question is? WHY READ IT?

Bain 100

Bain Survey Banking Metrics 100

Harvard Business

AUGUST 31, 2018

A recent study of VC firms found that more-diverse teams had higher financial returns than their homogenous counterparts. To look into this question, I conducted a case study as part of my dissertation research involving 23 women of color at a Fortune 500 company. What made their ascent possible?

Management 35

Management Leadership Culture Development 35

Kates Kesler

JUNE 11, 2014

We recently completed a study for the CEO of a very well known, global sports-apparel brand company. At a glance, the study revealed these themes: There is no common pattern for a ‘best organization design’ regardless of size, strategy, or industry. Let’s look at each of the five as they played out in our study companies.

Apparel 82

Apparel Healthcare Enterprise Chemicals 82

Harvard Business

OCTOBER 9, 2018

Creating any kind of cultural transformation requires a long-term commitment, and that expectation should be set from the start across the various stakeholders interested in bringing the organization into the data-driven era. Is real-time web traffic an important metric for the team to keep an eye on?

Data 30

Data Sales Case Interview Meeting 30