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What Sales Teams Should Do to Prepare for the Next Recession

Harvard Business

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. We’ll focus here on what the sales organization should be doing now to prepare for the next recession, with an eye toward using new digital tools.

Sales 36
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WalMart Margins Set to Plunge? Will Rest of Retail Follow? What About Jobs?

MishTalk

Retail sales reports on Wednesday have me thinking about the strength of the economy, commercial construction, jobs, and profit margins. Let''s start with a look at retail sales. Retail Sales Falter Amid Signs of Global Slowdown. Similarly, Bloomberg reports Weaker Retail Sales Signal Smaller Spending Boost. percent drop.

Retail 71
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How Morale Changes as a Startup Grows

Harvard Business

In addition to examining surveys of employee happiness, our research included the annual revenue growth rate of companies. This time, the firm ranked in the top quartile of all companies and handily beat our benchmark. However, the sales function’s happiness is markedly lower. Two distinct sets emerged.

Culture 39
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The First Step to Fixing U.S. Manufacturing

Harvard Business

A few outlier industries (notably pharmaceuticals, medical devices, and computers) prop up the sector’s aggregate performance; most others have experienced flat growth or outright declines in real GDP over the past two decades. kevin phillips/Getty Images. These costs are significantly higher for U.S.

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4 Habits of People Who Are Always Learning New Skills

Harvard Business

In one survey of more than 50,000 learners who completed MOOCs on Coursera, 72% reported career benefits such as doing their current job more effectively, finding a new job, or receiving a raise. First, track what skills the leaders in your industry are hiring for. Set a golden benchmark. Those who give up miss out.

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Track Customer Attitudes to Predict Their Behaviors

Harvard Business

There’s a similar assumption underlying much of the discussion around how to measure the return on marketing investment, where it seems to be tacitly accepted that attitudinal insights are insufficient at senior decision-making levels, and behavioral insights represent today’s benchmarks.

Survey 28
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Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

You created not just a firm, but an industry we are all now proud of. Booz Surveys; Booz, Fry, Allen & Hamilton; and more. Surely it was the largest when it was the only one, but they kept the lead after creating an idea so great that competitors formed to add unique flavor to the industry. Industrials. Automotive.