Remove Banking Remove Ethics Remove Productivity Remove Sales
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Do Ethics Still Matter?

Effective Managers

Is Ethics even a thing anymore? This is where abiding by a code of professional conduct and ethics gets difficult. Do ethics stop at the profit and loss statement, or do they extend to the end-result of the intervention? Did any CEOs or Executives in the banking industry wake up one morning and decide to defraud their customers?

Ethics 52
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The Transformative Power of AI in Business

Tom Spencer

These systems can suggest relevant products that customers are likely to enjoy. For example, businesses like Netflix, Youtube, Amazon, and Airbnb use AI-powered recommendation systems to suggest movies, videos, products, and rental properties based on a user’s browsing history, past purchases, and revealed preferences based on past behavior.

Data 147
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Wells Fargo and the Slippery Slope of Sales Incentives

Harvard Business

The settlement stems from the bank’s employees allegedly opening more than 2 million bank and credit card accounts without customers’ permission. ” That speaks to why they did this in the first place: To meet sales quotas and earn incentives. .” Will eliminating sales goals do it?

Sales 28
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8 Reasons that May Cause You to Loose Customers

Tom Spencer

Successful startups grow by building a product or service that meets the needs of customers. One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. From airlines to banks we experience this all the time. We have seen this pattern repeat itself far too many times.

Banking 88
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8 Issues that May Cause You to Lose Customers

Tom Spencer

Successful startups grow by building a product or service that meets the needs of customers. One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. From airlines to banks we experience this all the time. We have seen this pattern repeat itself far too many times.

Banking 78
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Oliver Wyman interview preparation: the inside story

Management Consulted

They seized this opportunity to establish a firm that would help firms gain clarity about their business models, products, and clients and then advise them by creating long term strategies. Industrial Products. Retail and Consumer Products. Corporate and Institutional Banking. Retail and Business Banking.

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How Managers Should Respond When Bribes Are Business as Usual

Harvard Business

Yet, according to the World Bank , roughly one-third of firms around the world use kickbacks, paying an estimated total of $400 billion a year. At that point, everybody will lean in together to fix that problem in an ethical and compliant manner, even if it takes considerably longer,” Bistrong says.