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How to Keep Cyberattacks from Tanking Your Balance Sheet

Harvard Business

The threat of cyberattacks — and potential impact on corporate balance sheets — is only expected to grow. They can damage the most fundamental components of a business, from the integrity of customer data to IT infrastructure, all while impacting the company’s intellectual property, reputation, valuation, and even the morale of staff.

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Customer intent is a treasure trove of actionable data hiding in plain sight

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According to IDC analysts, businesses were estimated to have spent $215 billion in 2021 on big data and business analytics solutions, a 10% increase over 2020. At the same time, data models for understanding customer intent and other insights are not infallible; even data-driven companies are a constant work in progress.

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5 Ways Your Data Strategy Can Fail

Harvard Business

There are plenty of great ideas and techniques in the data space: from analytics to machine learning to data-driven decision making to improving data quality. Indeed, The Economist proclaimed that data are now “the world’s most valuable asset.” It takes a lot to succeed with data.

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Why Financial Statements Don’t Work for Digital Companies

Harvard Business

This becomes clear when you look at a company’s two most important financial statements: the balance sheet and the income statement. Let’s first look at the balance sheet. Therefore, the balance sheets of physical and digital companies present entirely different pictures.

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Align sales and marketing to gain customers, drive growth

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It all begins with leadership. At TTEC, those people are strategic marketing managers (SMMs), or data scientists. They gather associate metrics, coach on best practices, and use historical data to create targets. They listen to calls and comb through data to glean what’s working and what’s not.

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Create More Management Transparency

Johanna Rothman

The real question is this: What decision will you make with this data? . Some people don't know how to read a balance sheet. Let me exempt two pieces of data from that statement: If you're working through a get-well plan, or an ease-out plan, don't talk about that. Or, some people will leave. Don't keep secrets.

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There’s No Wrinkle in Time for the Time-based CFO

Free Agent CFO

Instead, they should be saying to quit walking away after the job of reporting financial or non-financial data based on the past. Her leadership team loves her, and the CEO now only calls her a perfectionist just 2-3 times a year. The balance sheet is dull and boring with almost no debt. Focusing on the past is not.