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Technology Is Changing What a Premium Automotive Brand Looks Like

Harvard Business

The automotive industry is being disrupted by electric vehicles and self-driving cars, just as home appliances is being disrupted by the Internet of Things and smart appliances, home entertainment by on-demand content providers, and apparel by online personal stylists such as Stitch Fix and Trunk Club. Marketing and sales: offline vs. online.

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3 ways to turn first-time electric vehicle owners into loyal customers

1 to 1

EV sales are growing at a rapid clip as consumer interest in sustainable products and air quality increase and automotive manufacturers deliver a wider range of EVs at different price points. In addition to zero tailpipe emissions, EVs offer more efficiency than traditional vehicles, lower energy costs, and require less maintenance.

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A fast-evolving CX landscape reveals opportunities and challenges for brands

1 to 1

Unterreiner said AI-generated suggestions have an 80% usage rate by associates, and with AI the company has seen a 15% rise in CSAT as associate efficiency has doubled. Assurant’s also using AI to generate associate responses and post-call summaries, with great success. It’s about giving customers what they want.”

ROI 26
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Organizational structure for remote teams

Asamby Consulting

Poor(er) problem solving Businesses are facing and making tough decisions, to identify a problem, break it down into its components, and solve the problem effectively and efficiently is vital. Examples of common functions are sales, marketing, human resources, etc.

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Why You and Your Clients Will Benefit from the Kanban Approach

Comatch

Work management methods ensure a workplace runs as efficiently as possible. It is built on concepts used by Toyota and applied to knowledge work rather than purely in automotive industrial plants. The sales, marketing, and HR teams, for example, used this approach to visualize the workflow and status of ongoing projects. .

Agile 52
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Breaking down the M&A Case Study

Tom Spencer

Rationale: The main reason IBM decided to buy these 40+ companies is that they could all benefit from the firm’s global sales force. Mergers are common in the automotive industry and usually motivated by a central reason. All these companies had smaller scale than IBM and slightly different technology. Image: Pexels.

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Don’t Be Tyrannized by Old Metrics

Harvard Business

For example, same-store sales or sales per square foot measure success in the retail industry, and various volume measures do it in commodity industries. Consider the automotive industry. But to thrive in that future, the auto industry will have to get over its obsession with unit sales. For years, U.S. For years, U.S.

Metrics 28