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To Little, Too Late: Why many Diversity and Inclusion efforts fall short

Kates Kesler

When thinking about diversity and inclusion, organizations need to take a more holistic view of the organization; many organizations focus their efforts too narrowly on talent practices and do not consider the broader organization design. The focus on “fixing” a talent problem comes too late. Metrics and Rewards.

Talent 65
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To Little, Too Late: Why many Diversity and Inclusion efforts fall short

Kates Kesler

When thinking about diversity and inclusion, organizations need to take a more holistic view of the organization; many organizations focus their efforts too narrowly on talent practices and do not consider the broader organization design. The focus on “fixing” a talent problem comes too late. Metrics and Rewards.

Talent 65
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What is the Professional Services Industry All About?

Progressus

They provide customized, knowledge-based services to their clients. And —rather than selling physical products, they deal in less tangible resources like time, insights, and expertise – billed either by hour or by project. Gartner describes this concept as a platform-based system that supports an “internal gig economy.”

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So, you’ve built a new capability, but no one uses it! What gives?

Kates Kesler

She had hired top talent, built assets, and delivered high quality demonstration projects. They do all the right things: create a strategy, announce a leader, build and buy the talent needed, research and implement best practices, purchase new technology, and roll-out training. But a year later they have little to show for it.

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Chief Ecosystem Officer – Taking Customer Centricity to the Next Level

Kates Kesler

Customer centricity is defined here as creating unique product value propositions and strategies to deliver against unmet customer needs. You may be asking, isn’t it the role of a Chief Product Officer to create solutions across products? Since inception, they have consistently developed cutting edge, best-in-class products.

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The Central versus Decentral Dilemma: How the HR Practitioner can Facilitate a “Center-Led” Solution

Kates Kesler

Work and decisions often become centralized at a corporate level for a variety of good reasons – to drive common strategy and policy, to consolidate work for efficiency and scale, to leverage scarce talent through centers of expertise. Production performance. Level of knowledge of local assets required to make optimal decisions.

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Embracing Healthy Tensions in a Matrixed Organization

Kates Kesler

When a large automotive company shifted its organization model from a product center-of-gravity to a customer-centric model, its leaders initially believed the matrixed tensions were unnecessary complexity and associated tension with “failure.” These many voices create predictable tension that is often mistaken as something harmful.