Knowledge Base Leadership Operations Productivity 
Kates Kesler
MAY 7, 2020
Customer centricity is defined here as creating unique product value propositions and strategies to deliver against unmet customer needs. You may be asking, isn’t it the role of a Chief Product Officer to create solutions across products? Since inception, they have consistently developed cutting edge, best-in-class products.
Kates Kesler
NOVEMBER 4, 2021
long term vs short term investments, M&A activity, enterprise vs operating unit accountability). While Netflix relies heavily on leadership behavioral expectations, the automotive company relies on documented protocols owned and overseen by a person or committee. 1 Networked, Scaled, and Agile.
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Consulting Matters
JANUARY 23, 2020
As author Caroline Turner states in her book Difference Works: Improving Retention, Productivity and Profitability Through inclusion , “ I lacked the passion to keep it up.” And as agriculture developed enough to create surplus product, the marketplace was born. We have come a long way, baby for sure.
Kates Kesler
JUNE 29, 2020
As an example, we recently worked with a healthcare company that contains product/service lines of business (LOB’s). For example, one LOB is best suited to acquire a broad customer base, even if this means operating at a loss.
IMC USA
MAY 22, 2012
Do you need a fresh perspective to help expand your operations? Advisory boards focus on "big picture” issues--such as compensation, market strategy, and succession planning--rather than day-to-day operational difficulties. If retired, outsiders may lack the energy to productively serve your board. Use the Pluses.
Harvard Business
SEPTEMBER 11, 2017
Your #1 focus at this stage is product-market fit. Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Start a knowledge base.
Harvard Business
AUGUST 27, 2018
Emerging digital firms compete with knowledge, strategy, and expert human capital, attacking even the largest established firms. They operate as lean organizations, using cloud and internet-based infrastructure, and launch and distribute products more quickly than did firms that competed with factories, warehouses, inventories, and suppliers.
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