Remove Engineering Remove Operations Remove Process Improvement Remove Productivity
article thumbnail

How Good Companies Become Market Leaders (Without an Infusion of Capital): Interview with Charles Browne

Consulting Matters

And our topic today is really focusing on those product companies. After eight years of service, I left and worked at a couple of commercial nuclear power plants and earned a project management certification and a Master Black Belt Lead Sig Sigma process improvement black belt, along with my engineering degree.

article thumbnail

Driving Digital Transformation in Aerospace & Defense: Recent Technology Trends

Epicflow

The technology allows A&D organizations to transform their manufacturing processes, improve safety, optimize customer service, system management, and, of course, transform military operations. Building rocket engines. . Accelerating production of commercial aircrafts. . Creating rocket bodies.

Trends 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Reasons that May Cause You to Loose Customers

Tom Spencer

Successful startups grow by building a product or service that meets the needs of customers. Over time, the executives get so engrossed in running the day to day operations of the business that they forget that the purpose of the business is to serve it’s customers. You are not transparent or operate in bad faith.

Banking 88
article thumbnail

8 Issues that May Cause You to Lose Customers

Tom Spencer

Successful startups grow by building a product or service that meets the needs of customers. Over time, the executives get so engrossed in running the day to day operations of the business that they forget that the purpose of the business is to serve it’s customers. You are not transparent or operate in bad faith.

Banking 78
article thumbnail

Scaling Customer Service as Your Startup Grows

Harvard Business

Your #1 focus at this stage is product-market fit. Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Add a touch of process, carefully.

Metrics 47
article thumbnail

Transforming Health Care Delivery to Increase Value - SPONSOR CONTENT FROM SIEMENS HEALTHINEERS

Harvard Business

Improving access to care, increasing workforce productivity, optimizing clinical operations, and managing population health are important—and interrelated steps. Four key outcomes to transforming healthcare: Lower entry barriers and increase geographic reach to improve access to care. Sensitivity to operations.

article thumbnail

The 4 Main Ways to Innovate in a Digital Economy

Harvard Business

In the pre-digital era, product and service development was usually conducted by experts working inside firms or through expert vendors hired by those firms. In the specialist mode, companies will create new products and services by pushing the envelope of product performance, with improvements allowed by digital design.