1 to 1

JUNE 13, 2024

Talk to someone like Lynn Hunsaker and she’ll tell you there’s some 24 metrics to convey the value of the customer experience. The “Four Gold CX ROI Metrics” webinar was the final episode in the three-part series hosted by ECXO. A 9700% CX ROI? She’s dissected and painstakingly diagrammed each one. No more layoffs.

ROI 26

ROI Metrics Sales Benchmarking 26

Business Consulting Agency

MARCH 27, 2024

Marketing consulting services play a pivotal role in helping businesses optimize their marketing strategies, improve ROI, and drive measurable outcomes. Marketing experts leverage industry knowledge, market research, and data analytics to identify opportunities, assess competitive landscapes, and devise strategies that maximize ROI.

Marketing 52

Marketing ROI Metrics Efficiency 52

Business Consulting Agency

APRIL 15, 2024

Through targeted digital marketing strategies such as search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing, and social media promotions, retail brands can reach a wider audience, attract qualified traffic, and establish their brand presence in the competitive online landscape.

Retail 52

Retail ROI Metrics Data 52

Business Consulting Agency

MAY 24, 2024

Personalizing Customer Experiences AI-powered personalization engines can analyze customer behavior and preferences, delivering tailored experiences that increase customer satisfaction and loyalty. Inventory Management : AI can optimize inventory levels, reducing costs and preventing stockouts or overstock situations.

Tools 52

Tools Small Business Efficiency Operations 52

1 to 1

MAY 20, 2024

This week’s Fast Track CX ROI webinar is the second episode in ECXO’s three-part series of short, practical sessions hosted by Ricardo Saltz Gulko, ECXO co-founder and managing director of Eglobalis , a global adviser in CX, design, and innovation. Say what you do and do what you say.”

ROI 26

ROI Exercises Media Metrics 26

Progressus

NOVEMBER 9, 2023

For project-centric companies such as consulting firms, architect and engineering firms or software publishers, the term project accounting takes on a whole new meaning. The functionality necessary to complete these project management processes is simply not accessible from a simple General Ledger (GL) only.

Resources 52

Resources Report ROI Data 52

Johanna Rothman

JANUARY 9, 2018

The other opinion (based on my experience) was that of using ROI to predict which product, project, or feature a team should do first. First, here are circumstances in which I’ve seen people successfully use ROI and earned value. Remember that ROI is the (Gain-Cost)/(Cost). For my clients, it appears to be better than ROI.

Agile 55

Agile ROI Productivity Sales 55