Martinka Consulting
MARCH 27, 2021
The headlines about the Texas freeze and energy disaster caught my attention. The bottom line is Texas officials had been warned many times over the last 30 years about their energy infrastructure not being winterproof. His attackers got in through his previous managed service provider that had not deleted access to his system.
Consulting Matters
FEBRUARY 12, 2020
It's coming to a place of understanding and respect for the complexity that leaders manage when trying to guide human beings to work together. Consultants do not work harder than their clients – they have to bring the energy and sponsorship of the work. It's our energy that attracts (or repels) potential clients.
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Rick Conlow
JUNE 3, 2021
Over 80% of managers fail according to leadership derailment studies. Keep in mind that it takes skill to manage team dynamics. See this– SPICA: Team Management Skills. ) With training for multiple process improvement action teams, they won the JD Power Award. Do What Most Other Managers Do Not Do!
Rick Conlow
JUNE 3, 2021
Over 80% of managers fail according to leadership derailment studies. Keep in mind that it takes skill to manage team dynamics. See this– SPICA: Team Management Skills. ) With training for multiple process improvement action teams, they won the JD Power Award. Do What Most Other Managers Do Not Do!
Tom Spencer
MARCH 21, 2020
This is extremely frustrating for the customer as she has to spend more time and energy explaining her case to multiple departments and wait uncertainly as each one tries to push responsibility on to the other. Improve your processes and invest in technology. You don’t empathise with the customer.
Tom Spencer
MARCH 21, 2020
This is extremely frustrating for the customer as she has to spend more time and energy explaining her case to multiple departments and wait uncertainly as each one tries to push responsibility on to the other. Improve your processes and invest in technology. You don’t empathise with the customer.
Harvard Business
JUNE 6, 2018
In many cases, integration efforts can take up so much time, energy, and attention that managers and employees are distracted from their day-to-day roles. All too often, poorly managed systems migrations — or uncoordinated actions — can lead to miscommunications with customers. Insight Center.
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