Tom Spencer

JUNE 2, 2018

The massive benefits seen in Australia from the development of digital technology include increased living standards, shrinking distances through telecommunications, improved efficiency for businesses and government, as well as a larger workforce. These systems can broaden operational efficiencies and improve public and road safety.

Industry 74

Industry Transportation Telecommunications Wireless 74

Harvard Business

SEPTEMBER 20, 2018

To Retain New Hires, Make Sure You Meet with Them in Their First Week. Establish goals for an employee’s most value-added work, and consequences if they don’t meet those goals. I love the story told about Sam Pitroda, then the head of C-DOT, India’s telecommunications enterprise. You and Your Team Series.

Management 46

Management How To Telecommunications Hotels 46

1 to 1

JUNE 16, 2022

This article first appeared in the Customer Strategist There’s a fundamental shift happening when it comes to customer experience, both in expectations and capabilities, but too many brands aren’t prepared to meet the moment. Meet people’s emotional needs. But not anymore. So, how can brands embrace the Total Experience?

Telecommunications 26

Telecommunications Sales Tools Operations 26

Tom Spencer

JULY 12, 2015

Tom: North Highland offers a range of solutions including Data and Analytics, Managed Services, Operating Efficiency Ratio, People and Change, Professionalising IT, Social Insights Lab and Strategy and Advisory. Where does North Highland do the bulk of its work? Are graduates expected to pick an industry specialisation?

Travel 60

Travel Telecommunications Industry Consulting 60

Epicflow

JULY 5, 2024

Reporting and analytics A robust capacity planning tool should generate reports and dashboards with insights into resource availability and capacity, allocation, and utilization, which will help managers track resource performance and assess the efficiency of project work. Why do you need capacity planning software?

Tools 105

Tools Software Resources Efficiency 105

Epicflow

JANUARY 31, 2023

The book will also tell you how not to annoy your people during meetings, how to generate and manage creative ideas, and how office politics can be a kind of problem-solving. They’re under pressure to meet deadlines that sometimes overlap, juggle all these projects’ shared resources, set priorities, and ensure team members’ productivity.

Management 11

Management Handbook Case Studies Case Study 11

Brimstone Consulting

MARCH 27, 2023

CASE STUDY Telecom Leader Accelerates Business Growth Through Coaching A global telecommunications provider engaged Brimstone to design and facilitate leadership development cohorts, build an inclusive global Sustainability Plan, and coach leaders across the US and Europe. Was he working efficiently or just working hard?

Case Study 52

Case Study Case Studies Case Interview Study 52