Rick Conlow
NOVEMBER 20, 2022
The 5 cultural habits of customer driven companies, 4. Those who succeed make a cultural habit and a way of life not a program. In summary, those leaders and companies who persevere (Wegmans, Disney, Nordstrom’s, and others), receive the payoff in greater sales growth, customer loyalty, employee loyalty, and profit.
Rick Conlow
SEPTEMBER 22, 2023
The 5 cultural habits of customer driven companies. Those leaders and companies who persevere (Amazon, Target, Wegmans, Disney, Nordstrom’s, and others), receive the payoff in greater sales growth, customer loyalty and profit. See our eBook: The Customer has the Power. Go here for Rick’s Superstar Leadership eBook.
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Rick Conlow
DECEMBER 6, 2022
This costs companies billions of dollars in lost sales, and profits. In addition, it degrades the customer experience, sales and profits. This means better customer service, sales, productivity, and profits. See this complimentary white paper: 5 Cultural Habits of Customer Driven Companies.
Rick Conlow
DECEMBER 20, 2021
A nasty company culture and oppressive management behavior reduces employee performance and drives them away. Values and Culture Drive Employee Retention. Here is where to start, redefine or reignite your values and culture. People today want positive work cultures that make the world a nicer and safer place.
Rick Conlow
MARCH 9, 2023
Today, too many organizational cultures inhibit employee engagement even with the best of intentions. As a result, poor execution leads to lower sales growth, profit, or customer loyalty. We offer over 400 posts on our blog. In addition, our RealTime Learning & Training subscription provides over 250 resources.
Rick Conlow
NOVEMBER 26, 2022
Obviously, CEOs and executives are leaving valuable sales and profit on the table by tolerating toxic workplaces and bad bosses. To determine an eNPS score, employees are surveyed for their input and rating on a series of company culture related questions. Go here for Rick’s Superstar Leadership eBook. In the US it is about 70%.
Rick Conlow
FEBRUARY 22, 2021
One sales executive told me he had an open-door policy. Later that week, I noticed a sales manager go in his office. He is also a leader in his market every year in sales, profit, and customer service. If so, see this complimentary Coaching for Results eBook. Go here for Rick’s Superstar Leadership eBook.
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